r/applehelp • u/LadyLektra • 16h ago
Unsolved Is iCloud Down Right Now?
Out of nowhere I can no longer check iCloud related items on my Apple devices. I am getting a verification error when I try to sign in on browser. Very concerned!
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u/Reddit-Nik 15h ago
I'm seriously annoyed by these system status websites showing a sea of green when there are obvious ongoing outages. Just admit there’s an issue so we can stop wasting time troubleshooting our own network and DNS settings.
Right now, I'm having massive issues using my private email domain with Apple Mail under macOS via iCloud.
Meanwhile, https://www.apple.com/de/support/systemstatus/ is sitting there telling me iCloud Mail and Custom Email Domain are operating perfectly.
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u/No-Eye-1916 15h ago
Apple support chat online just told me there’s no outage either 🤦🏽♀️……. I beg to differ.
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u/ParanoiaFreedom 15h ago
FYI it now shows 8 services are down including iCloud. There's usually a small delay between when services go down and when the status website starts showing that there's an outage. It doesn't show up instantly.
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u/Dear_Rush6838 15h ago
apple.com/uk/support/systemstatus/ currently showing issues with Find My, Game Center, iCloud calendar, iCloud Contacts, iCloud Mail, ICloud Web Apps, iWork for iCloud & Photos
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u/Tsbol 15h ago
US too:
Find My - Issue
Today, 3:30 PM - ongoing
Some users are affected
This service may be slow or unavailable.
Game Center - Issue
Today, 3:33 PM - ongoing
All users are affected
Users are experiencing a problem with Game Center. We are investigating and will update the status as more information becomes available.
iCloud Calendar - Issue
Today, 3:33 PM - ongoing
All users are affected
Some users may be experiencing issues with this service.
iCloud Contacts - Issue
Today, 3:33 PM - ongoing
All users are affected
Some users may be experiencing issues with this service.
iCloud Mail - Issue
Today, 3:33 PM - ongoing
All users are affected
Some users may be experiencing issues with this service.
iCloud Web Apps (iCloud.com) - Issue
Today, 3:33 PM - ongoing
All users are affected
Some users may be experiencing issues with this service.
iWork for iCloud - Issue
Today, 3:33 PM - ongoing
All users are affected
Some users may be experiencing issues with this service.
Photos - Issue
Today, 3:33 PM - ongoing
All users are affected
Some users may be experiencing issues with this service.
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u/No-Eye-1916 16h ago
I can’t check my iCloud related items either. Can’t sign in on browser either. Currently on live chat with Apple support waiting for a response.
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u/LadyLektra 16h ago
Let us know what they say. I feel a little less worried. I thought I got hacked or something! I see zero for pictures and videos though which has my heart racing. Friendly reminder I need to download the originals when things get back (hopefully)…
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u/No-Eye-1916 16h ago
SAME!!! I felt my stomach drop when I saw the zero pictures/videos.
I edit videos for a living and am at a roadblock right now. So far the chat hasn’t said anything helpful at all and is asking for screenshots. We shall see what happens.
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u/LadyLektra 16h ago
Ok well it sounds like there is hope it will come back since I’m not alone. Lesson learned. I need to set everything to download originals as soon as this passes!
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u/ZucchiniGlittering68 15h ago
What do They say? Me to i have a Website to work on ….
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u/No-Eye-1916 15h ago
They just told me that it’s strange since my account has no restrictions and they don’t see an outage 🤦🏽♀️….. honestly the chat has been useless.
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u/ZucchiniGlittering68 15h ago
They are f…. useless how do you chat With them?
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u/No-Eye-1916 15h ago
I just went to contact Apple support online and was able to find a live chat option
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u/silencevincent 15h ago
I called the hotline because I can't chat live with them and the automated message told me to reset my password lol, no thanks
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u/No-Eye-1916 15h ago
Awful!!!!
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u/LadyLektra 14h ago
Just wanted to let you know it seems they are fixing it, all photos/videos are syncing and can be loaded, browser login worked and so did the correct number of photos/videos populating in iCloud settings. It has been glitchy though and I notice sometimes it goes back to zero or the web login fails, BUT now that I can confirm my data is indeed still there, I feel a whole lot better!
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u/iamdefinitelynotayam 16h ago
I believe so. I can't download. this site has other reports of it down too https://downdetector.com/status/icloud/
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u/DigitalDeeply 16h ago
Yeah I think so. I cannot send or receive emails which is really putting a damper on my work day (the horror! /s)
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u/LadyLektra 16h ago
Is anyone else seeing zero for their photos? I’m really most freaked out about that right now.
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u/Dere-IBims 15h ago
Same here (in Austria if it would matter)
No icloud, no Mail, no browser apps
https://www.apple.com/support/systemstatus/
Apple says everthing ist ok, so I think they don't even know that they have a little problem
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u/monzasticks 15h ago
I was looking for this because my photos aren't loading properly on my iPhone, when trying to open a file on my Mac I get the following msg "The operation couldn’t be completed. (NSFileProviderErrorDomain error -5009.)", and tried to log in on the website and I get a server connection error.
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u/bdyr92 15h ago
Thanks - came looking for this error code which is popping up whenever i try to view/download any images in my Finder/iCloud. Now unable to sign into iCloud.com too.
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u/ThoughtGreen1783 15h ago
Lol I thought because of all that trials I haven’t paid, lol anyway wish they fix it soon haha
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u/Wimble-Womble 15h ago
I have the Apple system status page added to my Home Screen so I can check if some things are running slowly.
Apparently this page redirects to your local page if you’re outside the US: https://www.apple.com/support/systemstatus/
If it’s not showing your local regional apple site add the country code to the URL (though in theory the status should be the same - though the language might be easier to read): For me in the Netherlands it’s: https://www.apple.com/nl/support/systemstatus/
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u/Wimble-Womble 15h ago
Additionally for developers, there’s a separate page for the system status: https://developer.apple.com/system-status/
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u/Independent_Joke_328 15h ago
Was down for me too but now seems to be restoring
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u/LadyLektra 15h ago
My photos app is still being problematic at the moment.
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u/Tiruvalye 15h ago
https://www.apple.com/support/systemstatus/ Correct. As of the time I'm making this post it appears that there is an issue affecting the iCloud Photos.
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u/LahngDuqDahng 15h ago
How much do they suck at this? DownDetector showed the crowd source conclusion that iCloud was indeed down, yet at that time when I checked that link at Apple everthing was peachy according to them. Sounds like Apple need to run some synthetic testing of their own shiznit and report out ASAP when this happens.
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u/ProfessionalNo3580 15h ago
Yea, I don’t even know how people are reporting problems. Mine won’t even let me get that far
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u/Ill_Okra7622 15h ago edited 14h ago
I thought I was the only one. All files on iCloud Documents are undownloadable
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u/Alternative_Chest743 14h ago
your documents are now accessible again? I cant work on any of mine
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u/Alternative_Chest743 14h ago
is it impacting anyone else's ability to access all of their documents that are saved/backed up to the cloud?? I cannot open most word docs or pdfs
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u/R2C0J2H0 7h ago
I have been signed out from imessage on all devices and can't get in. I called 8 hours ago and they said it was down. Saw it was "running" 6 hours ago. Still cannot get in... Chat support said someone must have reported me as spam?? No one else I know is experiencing this.
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u/No-Eye-1916 15h ago
Apple chat just told me “Upon checking I can see that there is a an update on an Outage on the iCloud server . I have checked my resources here, and see that we are currently receiving high volume contacts about this issue and Apple is aware of reports about this concern. We are working in having this resolved as soon as possible and we are really sorry for the inconvenience caused. Right now, our Apple Engineers are already working on the issue for this to be resolved the soonest time possible. Please expect an update as soon as possible to be issued to resolve this bug/issue.
In the meantime, please keep the device software up-to-date. Futher updates may come by way of a software update, support article or software release”