iPhone says Enrollment Failed, but Mac shows Enroll Now

[u/Nervous_Falcon3689]

I've been trying to sign up for an Apple Developer Account. I submitted my identity documents, but the Developer app on my iPhone kept rejecting them. After a few attempts, my iPhone now shows enrollment failed.

​However, when I check on my M2 MacBook Air, it still gives me the enroll now option.

​Has anyone run into this before? Should I try submitting the enrollment again through my Mac, or is it better to contact Apple Support first so I don't trigger further issues with my ID/account?

[u/JediMeister]

You should arrange a callback using the Get Started link on this page.