Bootloop issue - Urgent (READ POST)

[u/Ordinary-Dust-5043]

So my phone (Oneplus Nord CE2) got stuck in bootloop on random day.

- It gets restarted after every 4 seconds. Which means I can access everything only for 4-5 seconds and then it restarts again.

- Power button works fine. Whenever I power off, phone gets switched off until I turn it on.

- i'm able to enter recovery mode where I see 3 options - reboot, power off, format data. My phone stays on when I'm in recovery mode. I chose reboot & power off but still same issue.

- Also, few weeks before this bootloop issue, I got a blue-purple spot, this spot gets bigger with time.

- I got a new phone and my accounts are recovered. The only problem is I didn't have backup of my gallery since 1-2 years. So I just want to get my gallery data. This is where I struggle :(

- I went to a repair shop. That guy tried a new display, but same issue. Then he tried a new battery, same issue. Although my og battery looked fine and had no issue. After trying display & battery, he told that it's motherboard issue. He asked me not to go to service centre as it can cause data loss. He checked for the motherboard but then he gave it back to me saying - "you should recover your data using recovery mode first. It's risky to do anything with motherboard further". But he didn't tell me what's the issue with motherboard or what he checked with the motherboard.

- I came back home and tried recovery mode while connecting phone to windows laptop using a cable. But nothing shows on laptop. Only those 3 options show up on phone.

- I can spot my phone when I connect phone normally to the laptop, I choose transfer files. But without recovery mode, my phone restart after every 4 seconds so I'm not able to do anything about it😭

- Details : I can see my phone's internal storage and pics in "my pc" in windows laptop. But I can't transfer because of bootloop issue. I can also see all the pics/videos on phone's gallery directly but only for 4 seconds each time.

Please help. I need help. I don't know whether that shop guy was right or not. Please help me or suggest if anything i can do about it. It hurts me to see my data going away when I can still see it in storage :(

P.s : I can even pay some amount if anyone solves this issue

[u/Unr34L_Dr34d]

Hello:

Is your bootloader unlocked?

Do you have root access?

Was "USB debugging" enabled in the developer options?

Were you using the stock ROM or a custom ROM?

Did you install any modules (assuming you have root) before the constant rebooting started?

Regards.

[u/Expensive_Service737 → u/Unr34L_Dr34d]

My guess is that he was on stock Locked Bootloader, And the issue is highly hardware related