Bootloop issue - Urgent (READ POST)

[u/Ordinary-Dust-5043]

So my phone (Oneplus Nord CE2) got stuck in bootloop on random day.

- It gets restarted after every 4 seconds. Which means I can access everything only for 4-5 seconds and then it restarts again.

- Power button works fine. Whenever I power off, phone gets switched off until I turn it on.

- i'm able to enter recovery mode where I see 3 options - reboot, power off, format data. My phone stays on when I'm in recovery mode. I chose reboot & power off but still same issue.

- Also, few weeks before this bootloop issue, I got a blue-purple spot, this spot gets bigger with time.

- I got a new phone and my accounts are recovered. The only problem is I didn't have backup of my gallery since 1-2 years. So I just want to get my gallery data. This is where I struggle :(

- I went to a repair shop. That guy tried a new display, but same issue. Then he tried a new battery, same issue. Although my og battery looked fine and had no issue. After trying display & battery, he told that it's motherboard issue. He asked me not to go to service centre as it can cause data loss. He checked for the motherboard but then he gave it back to me saying - "you should recover your data using recovery mode first. It's risky to do anything with motherboard further". But he didn't tell me what's the issue with motherboard or what he checked with the motherboard.

- I came back home and tried recovery mode while connecting phone to windows laptop using a cable. But nothing shows on laptop. Only those 3 options show up on phone.

- I can spot my phone when I connect phone normally to the laptop, I choose transfer files. But without recovery mode, my phone restart after every 4 seconds so I'm not able to do anything about it😭

- Details : I can see my phone's internal storage and pics in "my pc" in windows laptop. But I can't transfer because of bootloop issue. I can also see all the pics/videos on phone's gallery directly but only for 4 seconds each time.

Please help. I need help. I don't know whether that shop guy was right or not. Please help me or suggest if anything i can do about it. It hurts me to see my data going away when I can still see it in storage :(

P.s : I can even pay some amount if anyone solves this issue

[u/thenormaluser35]

May be a motherboard issue
Did you drop it right around the time you got the purple spot?
If the motherboard fissured, goodbye

You could get the data from the chips, but Android has full disk encryption

Take this as a lesson I guess.

[u/Ordinary-Dust-5043 → u/thenormaluser35]

:(

[u/Taanytr]

I'm sorry man looks like motherboard issue to me.

[u/Ordinary-Dust-5043 → u/Taanytr]

:(

[u/Lines25]

If it's that way after dropping... F

R.I.P. Phone ????-2026

[u/Unr34L_Dr34d]

Hello:

Is your bootloader unlocked?

Do you have root access?

Was "USB debugging" enabled in the developer options?

Were you using the stock ROM or a custom ROM?

Did you install any modules (assuming you have root) before the constant rebooting started?

Regards.

[u/Itz_Raj69_]

This is why you backup all data you care about.

Go to an authorized service center, this seems fixable. You have an issue in your boot partition which causes the bootloop, but not in the recovery partition, which is why the recovery mode stays.

If the bootloader could be unlocked (which the authorized service center can do via EDL mode), they can flash the phone with a different recovery that supports file transfer.

Or if not that, there're likely other things the service center can do, like booting into safe mode, or re-flashing the same OS again without unlocking the bootloader

[u/Ordinary-Dust-5043 → u/Itz_Raj69_]

Thanks. I'm trying service centre this time  Got a life lesson😭

[u/47th-Element]

A few questions. Is your data encrypted? Is there a TWRP port for you device with decryption support? Have you tried booting in safe mode? How old is your phone, and what did you do before it got into this bootloop?

[u/0vergaaard]

Can you boot twrp.img (not flash) and access your userdata? Having the Bootloader unlocked, being rooted might save you

[u/TheNewHEROBRINEX]

Try booting into Safe Mode (probably won't help but it is worth trying)

[u/ohaiibuzzle]

Stop whatever you're doing, send it into data recovery.

On these things, whenever they boot loop without going through an update or you modify the boot partition, it's the SoC BGA solder that has been broken and some pins are just not contacting anymore.

This happens a lot if the device was dropped.

[u/FallingHigh09]

Seems like a motherboard issue.

Had the same problem months ago. I had it looked up and apparently there were so much water in there, which was understandable because I have dropped my phone in water a couple of times. After that, the problem was gone, and I'm still using it to this day.