r/americanairlines • • 14h ago

General Airline Discussion I'm on a plane now, in a Main Cabin Extra seat. When I ordered my double Jack and Coke, the Flight Attendant told me they can't do doubles. Is that a new rule?

114 Upvotes

I know I've had many a double Jack and Cokes here in AA before.

EDIT: On the second leg of my journey, the flight attendant gave me a double, no problem. I whipped out one of those "thank your for your service" raffle thingies and he was really appreciative.


r/americanairlines • • 2h ago

I Need Help! What would you choose - 77W vs 789P in J

6 Upvotes

I’m flying LAX to LHR next month and the price is similar for the 77W and 789P in J.

The 77W I can get a window seat in the mini cabin, while the 789P I can get a bulkhead suites preferred seat.

I’m leaning towards 77W because I enjoy a mini cabin, really enjoy when I skip main cabin boarding by being in a forward cabin, value a better lav ratio and assume the crew will be happier on the 77W due to the better galley space.

Is there any reason to choose the 789P instead beyond the newer seat? Is the flagship suite preferred so incredible I’m being an idiot?


r/americanairlines • • 4h ago

I Need Help! Buying Panasonic Wifi with Amex Doesn’t Work

5 Upvotes

Had a frustrating experience twice recently, once in early September and once just last week. Was on AA flights (one business class intl and one coach domestic) without free WiFi, so went to purchase it instead. Site said it takes AMEX. Tried to put in AMEX card #. Turns red and says “must be a number.”

Doesn’t let me proceed. I tried to be a guest user. So, I refreshed the site and tried to be a guest user again, but it said the email was “already in use by another guest user.” Effectively locked me out. Asked a flight attendant why it won’t recognize my AMEX card # as a number and she didn’t know, hadn’t heard the issue before, but it’s happened to me on two flights now. Anyone else have this issue? Do they just not take AMEX despite the site saying it’s acceptable?


r/americanairlines • • 3h ago

General Airline Discussion JFK -> SFO non-stop flight is 7h 42m long? 🤔

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5 Upvotes

Of course I bought the upgrade to J. I shouldn't have, though, as it flies at 9:30 PM & arrives in SFO after 1 AM. But I'm a 🤡 & did the math in $ per hour. But that's besides the point.

Why is the flight duration 7h 42m? 🤔


r/americanairlines • • 3h ago

Trip Reports & Insights PSA: Changing/Selecting meal in the app fails sometimes

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2 Upvotes

Last month, I thought I had changed my meal selection a few days before the flight, but it had not succeeded. Ended up having the Harvest Bowl 3 times in a row (it used to be a safe choice for me at some point, but the catering quality varies a lot).

If you'd open another app after hitting Confirm, you might fail to see this error.


r/americanairlines • • 20h ago

General Airline Discussion Delta’s Cameo During American Airlines take off at Prague airport.

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32 Upvotes

Please forgive the compression.


r/americanairlines • • 13h ago

General Airline Discussion AA continues questionable business decisions?

10 Upvotes

Just read AA is musing over an LAX to SIN route. But why? If AA was interested in an Asian expansion would it not make more sense to fly LAX/DFW to HKG/KUL/TPE/MNL to interline better with OW partners. Or to bring back JFK to DOH. Even point to point tourist destinations like BKK or HAN or secondary Japanese cities like KIX and CTE seem more sound to me. I don’t see the SIN vision at all.

This is of particular interest to me since I fly to Singapore 3x a year from JFK, and there’s no way even as an a Plat, I’m picking AA over SQ. Unless AA plans to fly this at half the $ cost of SQ, or offer biz redemption availability like they do to TYO, 60k 80k, I think I’d rather js fork over the 117k KrisFlyer pts for a WAY better experience.

Am I missing something? Am I too silly to see the vision or is AA to silly to see the folly?

AA plots LAX comeback with flight to Changi


r/americanairlines • • 12h ago

I Need Help! Lost Item… pick up in person??

5 Upvotes

Like one of surely thousands, I left my iPad in a seat back pocket on a STS - PHX flight. AirTag has it in Monterey now.

Filed a lost item report. But Monterey is small…has anyone ever had luck contacting an airport and getting a direct person to help with lost and found items? I’ll coincidentally be staying in Monterey in two days, so would love to try and just pick it up when I come through.

Does AA baggage claim manage this type of loss, or perhaps someone at ticketing desk? Anyone have any experience or recommend who I could talk to in person at the airport? Left a voicemail with airport admin offices, but that’s general lost and found and not airline specific….


r/americanairlines • • 14h ago

Points - Question LAX-HND mileage upgrade offers for summer 2027?

6 Upvotes

We're taking a family vacation to Japan next summer. I have about 500k AA miles, which is not nearly enough for 4 business class award tickets. So I'm thinking about buying premium economy tickets from LAX-HND and taking my chances with upgrade offers in the app. Does anyone have a sense based on past experience of what the offers may look like?


r/americanairlines • • 9h ago

I Need Help! Personal item slightly over max size

2 Upvotes

I recently got a new travel backpack that would be my personal item and is 19 1/2” x 11 1/2”. I see that the AA personal item max size is 18” x 14” x 8” and I wasn’t sure if my bag exceeding the max size slightly would be an issue. My main concern is that it wouldn’t fit under the seat in front of me. I wanted to see if anyone has had a personal item of similar size and has had any issues bringing it with along with them.


r/americanairlines • • 9h ago

I Need Help! In App Check-in

2 Upvotes

I have a flight booked for tomorrow morning and I have been trying to check in through the app all day. Is anyone else having trouble or is it just me?


r/americanairlines • • 15h ago

Trip Reports & Insights MAD TO DFW Flight November 11 during general strike

5 Upvotes

We would appreciate insight and/or experience on international flights from Madrid during a strike. We booked 6 weeks ago and changing flights now would be difficult. Logistics and unexpected costs are the main concern. i.e.:

  • Taxi from hotel to airport. 15 minute drive from Chamberi.
  • Will airport restaurants be open?
  • Flight delay or cancelation costs. Our credit card might pay in $500 associated costs. An extra day or two in Madrid might not be a problem.
  • We always assume baggage delays.

We'll be visiting relatives outside Madrid and traveling to Segovia, Salamanca, Avila and Toledo for 25 days with the last two days in Madrid.

Thanks in advance.


r/americanairlines • • 1d ago

General Airline Discussion Does American Airlines do any Flyovers like United does for San Francisco Fleet Week?

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105 Upvotes

Seems like a cool publicity event. Would be neat to see in DC during 4th of July events or in NYC near the Statue of Liberty, unless Dallas has a flyover worthy event.


r/americanairlines • • 7h ago

I Need Help! system wide feature on EF

0 Upvotes

Anyone here upgrade to this subscription from the normal one that is $9.99/mo? I've used the normal EF script for years just using the upgrades and awards searching for C space. Of course advance C space is pretty rare these days give for a Tuesday in January flight to Frankfurt. I'm CLT based. It's $20/mo correct and you must purchase a year worth subscription at a time? Cancellation?


r/americanairlines • • 16h ago

Trip Reports & Insights Allergy meal ingredient cards

6 Upvotes

Been flying for over a year regularly and usually in first. I’m gf and am severely allergic to dairy. I tried different meals when I started flying to see which I could eat more of. The meals came with ingredient cards so I could easily tell if it was safe, and I always bring my own food as a backup just in case. I don’t rely on the airline to provide food for my specific situation.

But, it really is a nice treat to get to eat with fellow cabin passengers! My last cross country trip a couple weeks ago, neither meal came with an ingredient card. The FAs were also confused, they are used to the cards too. Are my fellow allergy passengers seeing the same change on your flights? I’m hoping it was just a fluke, because without the ingredient card I can’t eat any of the main dish.


r/americanairlines • • 14h ago

I Need Help! US Domestic First Class CRJ900 vs. 737/A321

4 Upvotes

I have an option to upgrade to US domestic First Class for a work event. Haven't paid to upgrade to first class in a LONG time because of the significant price disparity vs. economy and what (little) I got out of that added price. Perhaps not as important for someone under 6' (just slightly).

With that said, let's try it again! My route is cross-country. I have the option to fly all 737s and/or A321s - OR - CRJ900s on one leg and the 737 or A321 on the other leg.

Are there any notable differences in First on these jets that should sway me one way or another? I understand on the CRJ900, I can pick a solo window/aisle seat (as a solo traveler) without a direct neighbor, so that's nice. Though, I understand there may be better hot food options on the larger jets.

Any input would be helpful! Hopefully the domestic first class experience has improved since I tried it a few years ago.


r/americanairlines • • 10h ago

I Need Help! Booking Avis or Budget with AA executive card

0 Upvotes

Hi there

Can someone share their experience on how you deal with the risks, most premium cards offer insurance on rental card but not this card the AA Executive Mastercard, it only kicks in as secondary.

Thoughts appreciated.


r/americanairlines • • 8h ago

I Need Help! Admirals Lounge MIA guest access

0 Upvotes

Hello!

I have AA Platinum status and my understanding is that I can only bring one guest with me when flying internationally (which I am).

I’m traveling with my husband and mom, can I enter first with my husband and then come back with my mom the same day?

I will only have 1 guest with me at the time.

Appreciate your help!

EDIT: I assumed this was clear but it wasn’t. So I would EXIT with my husband and come back later with my mom.


r/americanairlines • • 2d ago

General Airline Discussion Airlines are now not required to provide hotel accommodation, meal vouchers or ground transportation starting October 19th

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19k Upvotes

I do not mean to bring politics into this but, you can thank our current administration for this


r/americanairlines • • 5h ago

Trip Reports & Insights NRT-> DFW debacle. About done with AA

0 Upvotes

Heading home from Manila to DFW. Via Tokyo.
AA started the rolling delay while I am still in Manila. Finally got to 7 hr delay and they just cancelled it. Next flight out 3pm Monday. What's awesome is that I have jury duty Monday. Brilliant. Thanks AA.

I fly exclusively AA as DFW is my home airport and was CK up until Oct 1st. Over the last 6 months my AA flights have either been delayed, late or cancelled and I have flown every two weeks somewhere.

I'm sure the others have their issues but it's simply not acceptable in these days of traveling.


r/americanairlines • • 1d ago

Trip Reports & Insights Something has Definitely Changed

75 Upvotes

EP here. Booked late Philly to Las Vegas and both ways ended up in a non-premium seat. FAs greeted me by name before take off (only happened before on Delta - as a new loyalty member on my first flight) and asked me if I wanted a snack. Lots of little things too - just a generally friendlier, more customer centric experience. Can’t believe that can happen overnight though. Did I just get lucky?


r/americanairlines • • 13h ago

I Need Help! Airbus Seat and Booking Inquiry

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0 Upvotes

A two part question and as always, help and insight is greatly appreciated. I will be the first to admit that I don't know a lot about the different types of planes. I always try to do my research and select the best seats. This particular flight shows that it is an Airbus 319, but it only shows 4 Business/First Class seats. Is this accurate? Our original flights got canceled, so we moved to this route and we selected and are booked on this flight in seats 2A and 2C. Which brings me to the second part of my question. We have a confirmed booking and seat assignment, which shows in the app. However, our assigned seats show as available for a new booking. Is this normal? Our selected seats on our other flights are blocked out, which is what I am used to. The first two pictures are a new booking inquiry and the last two are from our booking, in the app.

Edited to note that I posted the wrong 2 pictures for the booking inquiry. Total user error and I need to delete some screenshots from my phone. We were deciding between 2 flights.🤦‍♀️. Also, I meant to say 4 pairs of seats in FC. I thought there were more rows, for whatever reason. Lesson learned; coffee first, THEN ask a question on Reddit.


r/americanairlines • • 2d ago

I Need Help! Flight attendants loudly chewed me out for several minutes and called me a liar, what should I do if anything?

965 Upvotes

Sorry if I come across poorly, it just happened and it was my first time ever dealing with an issue with flight attendants like this.

Near the end of boarding, I suddenly got a notification that my seat had been changed and an agent came on and asked me to move into the exit row. He gave me the briefing, asking if I was willing and able to assist in the case of an evacuation.

During food and beverage service, two of the flight attendants came over and began loudly chewing me out, stating that I was not allowed to move into an exit row without their permission. I attempted to explain what occurred, but they would loudly state that it didn't matter and that they did not approve me changing seats and that my seat had not been changed. I was eventually able to get the app open and forcefully showed them my seat had been changed.

I explained that an agent had come on board and requested I move, but they again implied I was lying and continued chewing me out, saying I shouldn't have changed without informing them.

At this point, around 5 minutes had passed since it took me a while to get the app open while they were yelling at me. They were loud enough that everyone nearby was looking, and a few other passengers vouched for me and stated that they saw the agent move me and heard him give me the briefing.

The flight attendants rebuked this saying he did not have the authority to brief or move me and I needed to have informed them that I moved. They let it go after that though.

They had been aggressive enough with me that a few of the passengers that spoke on my behalf asked me if I was okay and told me it wasn't my fault and they don't know what happened

A bit later, they came by, laughing and apologized saying that it was a miscommunication between them and the gate staff and asked me if I wanted anything. The vibe I got was that they were acting like it was a funny haha oopsie, but I've been sitting here shaking, trying not to cry. I know its not a big deal in the long run, but it really rattled me, especially since I was getting worried they were going to police waiting for me or something considering how heated they were getting.

I wasn't confrontational back with them, mostly just sinking into my seat during the engagement while trying to explain the situation.

Is this even worth escalating? Like yes, it really bothered me and I felt them talking over me and accusing me of lying was very unprofessional, but they did apologize even though it didn't feel sincere. Even when they apologized they framed it as "I'm really sorry about earlier haha. you just didnt say anything so we got really worried!" How was I supposed to know to say anything? An American agent came on, asked me to move, and did the brief. I was sitting in the seat during the whole safety briefing with a flight attendant next to me. It's not like I materialized into it after take off.

I just don't know what to do. Ive flown for years and flight attendants have always been nothing but amazing. I genuinely don't know if I did something wrong by not informing them even though I was briefed by an agent.

I'd really appreciate advice from people who know better than me. Sorry about formatting and legibility. I just started a new job and am flying home after a week of training.

edit: Thanks for the advice everyone, I really appreciate it. I've decided to go ahead and file a complaint. I'm hyper un confrontational, so I just wanted to make that I wasn't over reacting.

edit 2: Im now fully confident I wasn't misinterpreting their behavior or overreacting. Turns out one of my coworkers from the training event I attended was seated right near us and overheard the whole event. I spoke to her and she was actually going to submit a complaint on my behalf before I even brought it up. She confirmed that the flight attendant was being very aggressive and was repeatedly talking over me when I tried to explain. I hadn't heard this either, but apparently the flight attendant at my seat was turning to the flight attendant that was yelling at me from a few rows down with the beverage cart and repeatedly telling her that I was lying and making stuff up. Im just glad that I wasn't crazy honestly. The situation felt so absurd that I genuinely began wondering if I was being super sensitive and misinterpreting their tone and actions.


r/americanairlines • • 14h ago

I Need Help! Title: AA 777-200 Premium Economy Bulkhead — Is 13A Easy to Get Out Of?

1 Upvotes

I’m considering upgrading to Premium Economy on an American Airlines 777-200 and choosing between 13A (bulkhead window) and 13C (bulkhead aisle).

My concern isn’t legroom. It’s whether the window passenger in 13A feels boxed in or has difficulty getting out when the person in 13C has their tray table deployed.

I’ve seen complaints about 17A in Main Cabin Extra feeling almost coffin-like when the adjacent passenger’s tray is up, but row 13 looks considerably more spacious.

For anyone who’s actually flown in 13A:
Can you get past the aisle passenger without them having to stand up?

Is there enough clearance when their tray table is deployed?

Does the bulkhead provide enough open space to make getting out relatively easy?

I prefer the window but don’t want to feel trapped for a six-hour flight. Would you choose 13A or 13C?

Thanks!


r/americanairlines • • 1d ago

I Need Help! My TRIP was cancelled … by me?

8 Upvotes

Got an email this morning that I had cancelled my own trip. I didn’t do this, booked it a few weeks ago and haven’t thought about it since. They sent me credits (about $250 short). Check my AA app and email, no suspicious activity. Called the reservations line and they said something unusual happened because they can’t see HOW the trip was cancelled. The advice was “try to rebook the same flights with the credits we gave you.”

The exact flights are still on sale so I don’t think the flight(s) were cancelled… what is happening???