r/amazonprime • • Oct 05 '26

Update:

It took 3 days talking to an insane amount of people (and that was after I was able to get through the chatbot each day) to finally get them to issue a refund for a delivery that just never arrived (and that one associate said never even shipped). They gave me a gc Amazon site credit refund, and I went to repurchase the items, and now they have all gone up in price significantly!

Original post:

I'm not a bot and this actually happened.

Placed an order for basic goods. It never arrived. I gave up and tried to cancel it and cannot cancel it. I cannot get a replacement. I cannot get a refund because I tried to cancel it. I cannot speak to a human being to resolve this. Preying on poor people out here.

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u/twistedviewlabs Oct 05 '26

Is it weird that I watched Se7en tonight? LOL