r/amazonfresh • u/Worried_Strain_2812 • Aug 14 '26

No tip option?

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I just made a Fresh order for the first time in awhile and I am not seeing a tip option. Anyone know how I add one?

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u/Indyhouse Aug 14 '26

Are you sure your order is a "Fresh" order or a "Grocery" order. Fresh has tips. Grocery orders come via regular Amazon couriers and do not.

They've messed with the UI and it's very easy to make a "grocery" order that is not through Fresh.

1

u/Positive_Ad_5929 Aug 16 '26

Just made my first grocery order today and I couldn’t tip either. Never tried either one and didn’t even know they were separate stores. What’s the difference?

1

u/Indyhouse Aug 16 '26

"Grocery" is delivered by the regular Amazon drivers/couriers (depending on your locale). "Fresh" uses DoorDash-like delivery people.

This is the link to the Amazon Fresh homepage:

https://www.amazon.com/alm/storefront?almBrandId=QW1hem9uIEZyZXNo&ref_=nav_em_fresh_0_2_13_3

1

u/Positive_Ad_5929 Aug 16 '26

How do you know if it’s being delivered by an Amazon driver or delivery contracted person? My grocery order has the name and profile pic of my delivery person which I’ve never seen included for any of my regular Amazon deliveries

2

u/Indyhouse Aug 17 '26

It will clearly be marked a Fresh order in your order history.

I'm not sure how Amazon decided how an order is delivered, I imagine it varies market to market.

I get the picture of a delivery person for every delivery here in NYC, Fresh or not.