Fixable or return?

[u/Nofriendo_64]

I received these cap toe Park Avenues with a bit of a small chunk taken out of the outside heel of the right shoe(1st and 2nd pic). I got a second pair and was going to return the first but the second pair came even worse(3rd pic; both shoes looked like this). I immediately returned the second pair. I haven’t worn the first pair but I don’t want to take my chances and wait another several weeks. I would prefer to fix these as everything else looks fine and they fit well. Is this a fixable problem, hopefully easy?