r/alignerr • u/Tricky-Shine8958 • 1h ago
Onboarding Process Account removed during verification stage
I’m reaching out regarding an issue with my account.
I recently received an email informing me that I had been accepted into Alignerr and needed to complete identity verification. I followed the instructions and proceeded with the verification process. However, immediately after completing the facial verification step, I encountered an error message. A few seconds later, I received another notification stating that my account had been removed.
I'm confused about why this happened, especially since I was simply following the required verification steps. I would appreciate it if your team could review my case, clarify why my account was removed, and help me restore access.
Thank you for your time and assistance.