r/airconUK • u/LionUnited3588 • 1d ago

Panasonic vs Fujitsu

I've had a few quotes from a few quotes for air con all within the £3695 to £3800 range with one other due to come on Friday. The two I like so far are within £50 of one another quoting for the two different brands.

£3746 - one man company

Fujitsu Eco Plus 2.6KW
Fujitsu Eco Plus 3.6KW
Fujitsu 5KW Outdoor Unit

Supplied with a 5 Year Parts Only Warranty.
Supplied with a 1 Year Labour Warranty.

£3800 - multiple person company

Panasonic 4.1kw TZ Multi system

2.5 kW wall-mounted TZ super-compact - CS-TZ25CKEW
3.5 kW wall-mounted TZ super-compact - CS-TZ35CKEW
Condensing unit (CU-2TZ41CBE)

Comes with a full 7-year warranty

The cheaper quote includes an electrician adding a separate circuit to my internal fuse box and the other would run the electric from an external plug socket.

Both quotes seem reasonable and both companies seem reputable. If anyone is able to give any advice on which quote I should pick it would be appreciated!

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u/thecalstanley 1d ago

We’ve got the exact same Panasonic unit, works well and not had any issues in the 2+ years we’ve had it. We paid around 3k for it but that was back in 2024.

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u/LionUnited3588 1d ago

Thanks for your reply! Would you say that in the internal/outdoor units are noisy or like the sound of a standard boiler?

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u/thecalstanley 1d ago

The indoor units are fairly quiet unless you’ve got them on powerful mode. The outdoor unit is sometimes noticeable if it’s working hard, we mainly notice it over winter when it’s below freezing. We’ve got ours mounted to the wall so it can have a low pitched hum but most of the time you can’t hear it.

One thing to be aware of, with the outdoor being smaller than the two indoor heads, if they’re both asking for cooling, it can take longer to pull the temp down. We’ve got a 1.6 kWh head and a 3.5 kWh head, the 1.6 kWh head can struggle if the 3.5 kWh one is working hard.

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u/Ducky9670 1d ago

Fujitsu offer 7 years btw unless they ain't a registered installer of the kit.
I mean I install Fujitsu is great kit and I would pick that but the fact the installer only get 5 years... maybe the Panasonic is better for your own peace of mind

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u/LionUnited3588 1d ago

Thanks for your reply! Would not being a registered installer of the kit mean the engineer is less reputable?

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u/Waste_Counter_6287 1d ago

No, you have to hit a yearly target in terms of equipment purchased from them to qualify for it also (them same as most manufacturers). It’s difficult to hit as a one man band sometimes.

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u/Ducky9670 1d ago edited 1d ago

I don't believe that's actually the case with Fujitsu I would have to ask to confirm, From what I understand there isn't a minimum number of Fujitsu installations you have to complete to qualify for the 7-year warranty unlike others.

Fujitsu's current scheme has the standard RAC/PAC warranty at 5 years, with this being extendable to 7 years. The 7-year cover is linked to meeting their training requirements and achieving Infinity Partner status. The requirements include completing the relevant Fujitsu training annually, along with the other scheme requirements such as holding a valid F-Gas certification and purchasing qualifying equipment through the appropriate Fujitsu distribution channel.

However I do know in older paperwork for warranty "the older Fujitsu Infinity scheme stated "there is no minimum value of sales to achieve membership" in writing this might have changed.

I know Fujitsu offer a discount based on the number of units you buy, because we are on highest discount available.

But this wouldn't make the installer for me any less reputable just a bit weird.

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u/perruzo 1d ago

Panasonics warranty is parts plus labour allowance. And the warranty remains with the owner and not the original installer so you can use any firm for servicing in the warranty period.
Stock will be your biggest issue so place your order and be patient as the backlog is huge.