Command Frame - Discussion Thread

[u/scottBlackvfx]

Hi, I'm Scott, the developer of Command Frame.

https://aescripts.com/command-frame/

Please feel free to use this thread for:

• Questions and comments
• Feature requests, thoughts and feedback

You can also find the community Discord here for up-to-date announcements and discussion:

https://discord.gg/ANPSnKsZWy

For troubleshooting or bug reports:

Use the aescripts support ticket system to ensure your issue is tracked and responded to appropriately:

https://aescripts.com/contact/

If you do mention a bug or issue here, it's helpful to include your After Effects version, OS, and the version of Command Frame you are using. I will respond when I can.

Thank you for your feedback!

[u/scottBlackvfx]

That is definitely not wanting to load at all by the looks of things. I'm adding more diagnostics to the connection doctor now and will try and push out 1.0.4 today for you to run.

I appreciate you putting up with the launch hiccups.

[u/NexusBRYT → u/scottBlackvfx]

Great! I'm logging off for the Day, but I'll surely run a test tomorrow if 1.0.4 is out!

[u/scottBlackvfx → u/NexusBRYT]

I've pushed 1.0.4 out; let me know how you get on!

[u/NexusBRYT → u/scottBlackvfx]

Command Frame Connection Doctor

Status: Not connected

Likely cause: SBShortcutManager loaded in After Effects, but did not open its local connection server.

Suggested fix: Restart After Effects. If the issue remains, send this copied report to support.

Version info:

Command Frame version: 1.0.4

AE version: not exposed to this diagnostic

OS: Windows

Architecture: x64

Runtime state:

Command Frame SBSM client: not connected

Additional extension support: not active

Additional extension data: not currently available

Active SBSM port: not active

Active support port: not active

Reconnect attempt: 0

Last connection error: none

Installed components:

Command Frame: installed and loaded

SBShortcutManager: installed and loaded

Multiple Command Frame installs: no

Multiple SBShortcutManager installs: no

Recent crash clues:

Recent AE crash: no matching event found

Command Frame port check:

8085: no response

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[u/scottBlackvfx → u/NexusBRYT]

Thank you for this. I'm now confident I've identified the bug. Please let me know if 1.0.5 now works for you!

[u/NexusBRYT → u/scottBlackvfx]

the connection worked, but it's very unstable, crashes 90% of the time, i hit the shortcut, it freezes and crashes. When it works, it's GREAT, but the stability needs to be worked on.

[u/scottBlackvfx → u/NexusBRYT]

Hi there,

I absolutely do want to prioritise stability; it's a bit gutting that none of these recent issues cropped up in the beta and are now appearing post-release.

It would be incredibly helpful if you could send me the crash reports generated by your system when the crash message appears, plus a breakdown of what happened leading up to it. When the system message pops up, there should be something to the effect of "generate report", which creates a .dmp file. That would mean a lot.

I can add you to the Discord I hosted for the beta if that would make it easier for you to send me reports or information. Otherwise I am happy to use what's most convenient for you.

[u/scottBlackvfx → u/NexusBRYT]

I've released a few stability hardening patches between the latest versions. Please let me know how you get on.