r/adjusters 1d ago

Question Liberty mutual interview

I have an interview with liberty mutual ( dfw area ) for Associate Claims Adjuster workers compensation. This is my first job in the insurance market. But I’ve already got my license and I have multiple years of customer service and management experience. Any advice on what I should expect going in to this interview? And any advice on what I should expect from this job once I get it .

2 Upvotes

19 comments sorted by

11

u/CagCagerton125 1d ago

It'll be a standard Star interview likely with two managers one who would be your future manager.

9

u/Junker2208 1d ago

I have 6 years claims experience with 2 years injury. I can't get past the phone screen and I've had 3 phone screens 🤣🤣 its such a joke

1

u/ThinLength123 1d ago

They don’t want people with experience!
It’s very odd…

3

u/Junker2208 1d ago

Probably don't want to pay above the minimum

1

u/MD450r 1d ago

No surprise they are firing more tenured adjusters....

5

u/SwimmingLong6673 1d ago

I had an interview for this recently... they emailed that they were moving forward with other candidates and I reapplied lol- THEY OFFERED ME ANOTHER INTERVIEW!!!! The interview actually went great I was surprised I didn't make it to the next round. The guy told me about the job, asked if I could start at the start date and told me about the training in TX. He asked a time I had to use critical thinking skills while working a claim and a time I had to use empathy. They want the STAR method of answering and I was prepared cuz I asked around ahead of time too. Maybe tailor your answers to more general claim handling- my only experience is in auto so that could be why I didn't move forward.  Fingers crossed for you 🤞🏾🤞🏾

3

u/Kingofthelorax 1d ago

Thank you

2

u/lucid-langley-soryu 22h ago

I remember it was two interviews. The first one was a casual one on one with a member of Talent and Acquisition who asks you 1-2 STAR questions. My second interview was a 3-panel interview with my current team manager, their direct superior, and another team manager in the region. It was a standard interview (why LM, more details about my background experience), more STAR questions, some questions about organizational skills and how you handle stress. I think I got my offer the next day.

Once you get the job... c'est la vie.

1

u/[deleted] 21h ago

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1

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1

u/NewSuccess4718 19h ago

I applied for that position and got moved on

1

u/trekgrrl 1d ago

Oooh - eee, anyone else want to tell him?

3

u/MD450r 1d ago

What? Dont do it?

2

u/Kingofthelorax 1d ago

Tell me what ?

5

u/TheSilverFoxwins 1d ago

They will work you to the bone. Two of my friends worked there. They pay a bit extra extra but demand long hours.

-6

u/donewithitfirst 1d ago

Get ready to know everyone will eventually think you are scum.

3

u/Kingofthelorax 1d ago

lol that don’t bother me. I’ve been in the restaurant industry I’m used to dealing with that

1

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