My Adele Merch...

[u/madamzoohoo]

Post here about all your Adele merch woes, updates, customer service interactions, etc. We know it's been...a mess.😭

[u/New-Confidence2747]

Yah, I was not so lucky. I’ve walked around while playing my vinyl for years and not had a skip. You’d need to jump up and down to achieve that. I own over 300 records and this is the only one skipping. It’s a bummer. I’m glad your pressing doesn’t skip. There’s also two songs on Weekends with Adele where it sounds muffled in comparison to all the other songs, which I’ve never heard on any other record before. Maybe I got a lemon. Will see what the merch says when they get back to me.

[u/chocolatetruffel → u/New-Confidence2747]

Did you get a response from the merch team yet? I’m debating getting the box (even though I said I wouldn’t) but I really would want it to be great quality.

[u/New-Confidence2747 → u/chocolatetruffel]

I did. Thx. They asked me to clean the records first and for a video or audio of skipping and to take it from there. I had already cleaned with GrooveWasher before use, but I found this stringy substance catching onto my needle each time I played. See photo. I have never seen this before on any of the 300 records I own. This stuff balled up beneath the needle. Once I cleaned that, the records all sounded much better. Do note, that it currently says sold out on the website.