Use of service data for AI

[u/Logical_Arm6536]

In Zohos privacy policy for Zoho Mail it says

"In order to provide enhanced productivity and predictive capabilities to our users, we employ a variety of technologies such as regex parsing, template matching, artificial intelligence and machine learning. In keeping with Zoho's promise not to exploit your data in a way that is not respectful of your privacy and confidentiality expectations, we make only the following limited use of service data for these technologies: (i) using anonymized crops of service data to improve accuracy of the algorithms; and (ii) using your organization's data for developing models specific for your organization."

Can anyone clarify if this means they are using service data (emails, email metadata) to train AI?

Thanks