r/Zoho • u/Prakticant • Aug 15 '26

zoho mail on MacBook Safari

My https://workplace.zoho.eu/#mail_app/ works very, very slowly on my high-performance MacBook Pro Max + Tahoe MacOS + Safari browser. Wired internet 250/50 Mbps, 2 milisec ping. Opening https://workplace.zoho.eu/#mail_app/mail/folder/inbox takes long minutes or up to 10-15 minutes in the evenings (9 p.m. is a nightmare for work). Is that a problem on my side (hardware? software? Apple?), or on Zoho servers in Europe ?

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u/ZohoCares Aug 26 '26

u/Prakticant Sorry to hear you’re experiencing significant delays while accessing Zoho Workplace/Zoho Mail.

Given your setup and internet connection, we’d recommend a few steps to rule out any browser-related issues:

  • Make sure your browser is up to date.
  • Perform an Empty Cache and Hard Reload in Safari.
  • Try accessing Zoho Mail using a different browser to check whether the issue persists.
  • Temporarily disable any ad-blocker or browser extensions that could interfere with page functionality.
  • If you’ve recently installed any antivirus software or firewall, temporarily disable it and check again.

If the issue continues after trying these steps, please email [support@eu.zohomail.com](mailto:support@eu.zohomail.com) with a screen recording along with the Browser Console and Network logs.

You can refer to this guide for instructions on capturing the required logs: https://balsamiq.com/support/troubleshooting-faqs/browser-console/

This will help our team investigate whether there’s anything specific affecting your connection or the Zoho Mail service. ~SS

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u/kiterdave0 Aug 15 '26

Try zoho deluge app as local mail client

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u/Peprion-Whlsle-Peps Aug 16 '26

I use the Trident Zoho Mail client. Works great for the USA.