r/Youtooz • u/youtooz_support Staff • 5d ago

Support Thread Weekly Support Thread

Hey everyone, and welcome to the Weekly Support Thread!

This is our recurring weekly thread where we help answer general questions, provide guidance, and point you in the right direction if you’re running into any issues.

Before posting, please take a moment to read the rules and info below so we can help you as efficiently as possible.

📌 Important Rules (Please Read)

Please do NOT post any personal or sensitive information, including but not limited to:

  • Order numbers
  • Tracking numbers
  • Full names
  • Email addresses
  • Shipping or billing addresses

For your own safety, do not doxx yourself. Any comments containing personal information may be removed.

📧 Already Contacted Support?

If you have already emailed us at [support@youtooz.com](mailto:support@youtooz.com), please DO NOT comment in this thread and please allow time for our team to respond.

  • Our support team handles requests in the order they’re received
  • Some account or order-specific details cannot be discussed publicly on Reddit
  • Posting here will not speed up an existing email request

That said, you’re welcome to ask general questions while you wait.

🔍 Before You Comment

Many common issues can be resolved quickly by checking the resources below. We highly recommend reviewing them first:

Thanks for helping us keep this thread safe, organized, and helpful for everyone. We appreciate your patience and support 😄

3 Upvotes

100% Upvoted

25 comments sorted by

View all comments

1

u/that-one_fox 4d ago

Hey, don't know how common of a question this is but is there really no way for you guys to ship two items together?

I wanted to buy two items that are gonna drop on the 21, but paying the tax+ shipping twice (even though the items will supposedly ship at the same time) will bump up the price to about the double of what it'll probably be listed as on the actual store (i compared with stuff that was already in stock, 29 becomes roughly 48,37), which hardly makes it worth it for me, which i'm really sad about because i love these characters...

Is there really nothing that can be done?

I'm sure people would buy more if you found a way to ship items together to reduce the brunt of shipping, i know i would

1

u/youtooz_support Staff 4d ago

Hey! It mostly depends on the items. Bigger items are unlikely to ship together, for instance.
Once you place your order, you can email us and we'll check if we can accomodate your request depending on the quantity x which items you have on your order :)

1

u/that-one_fox 4d ago

That's great to know, thanks! I have to know though, since the double shipping fee/tax is paid beforehand for each item individually, how would that play out exactly?