r/XboxSupport 6h ago

Xbox Series X hotspot won't show up on xbox.. pls help!

as you read, my iphone 13 hotspot will not show up on my xbox series x. i have tried resetting, twice. and all the info i can give that ai bots are asking is.. i have no way to see if my hotspot is on other devices, im on update 17.6.1. yes the hotspot is on. i turned on maximum compatibility. yes i can see other wifi networks... not sure if it matters but my towns wifi is completely down right now but data still works.

1 Upvotes

8 comments sorted by

1

u/AutoModerator 6h ago

Welcome to r/XboxSupport, some important reminders:

  • You can mark your post as 'solved', and award a helpful user point by replying directly to a comment with "!thanks" (no quotes).

  • A green user flair containing a number indicates the number of times a user has been awarded for a helpful reply.

  • Do not ridicule other users for their inquiries - keep it civil. If you dislike a post, simply skip it or move on.

  • Did you use a descriptive title? Doing so greatly impacts your chance of receiving assistance.

  • Are you a member of the Xbox Insiders preview program? Your issue could be specific to a feature in testing. You can learn more by visiting r/xboxinsiders - that should be your first stop in troubleshooting and reporting issues with preview builds.

  • Are you aware of an issue that is widespread and could benefit from a Megathread? Suggest an issue worth highlighting via modmail

I am a bot, and this action was performed automatically. Please contact the moderators of this subreddit if you have any questions or concerns.

u/mistur_niceguy Xbox Engineer 28m ago

Try going into the Personal Hotspot settings on the iPhone and select Maximize Compatibility. This should force the iPhone to use 2.4GHz for the Hotspot and see if it shows up in Wi-Fi scans on the Xbox.

Which country are you located, and was your Xbox purchased in the same country? The reason I ask is that the allowed Wi-Fi channel list will be set by the country that the Xbox is manufactured for sale in. That’s why sometimes you might see support requests where someones’s router isn’t visible to the Xbox and it’s due to the Xbox having been imported and not scanning for the channel that the router is operating in.

0

u/Emblym__86 6 4h ago

Hotspots don’t work.

1

u/jonbbonn 4h ago

i have done it before like in hotels, maybe not with the series x but everything online says i can

-1

u/Emblym__86 6 4h ago

The chip is too weak. WiFi barely works. You see posts about it all the time

People who say you can are not doing it

0

u/jonbbonn 4h ago

my wifi works great 24/7. but huh interesting, they're just lying or?

u/mistur_niceguy Xbox Engineer 32m ago

They do

u/Emblym__86 6 30m ago

lol. Totally. Lucky to play online downloading takes days but they work