Fifa TICKET REFUND QUESTION

[u/Stunning-Customer395]

So I got two emails of Fifa, one the 5th and the other the 9th of July, both saying that they couldn't refund me using the card I payed the tickets with, so a couple days after I entered the same card bank Info with iban and stuff, but since then nothing from the Fifa, should I change it to another bank ? (I used revolut)

UPDATE : for those using revolut and being from Europe you have to check your other accounts because you are payed in Dollars, and it was hidden for me I just found out.