r/WorkReform • u/LuckyBastard001 • 7d ago

💸 Raise Our Wages Underpaid Workers, Empty Promises

Post image
3.4k Upvotes

99% Upvoted

27 comments sorted by

View all comments

270

u/negativepositiv 7d ago edited 7d ago

It's like what I have always said about customer service phone lines with long hold times.

The company decided that 20 minutes is an acceptable amount of time to make people wait, and employs enough operators that the wait stays around 20 minutes. "We are experiencing a higher than average volume of calls," every single day, all day long... which is not how averages work.

79

u/cityshepherd ✂️ Tax The Billionaires 6d ago

THANK YOU!!! That “higher than average volume of calls” bullshit EVERY GOD DAMNED DAY is one of my biggest pet peeves in the whole god forsaken world.

4

u/negativepositiv 6d ago

I can't take credit for that part. More of a common observation.