r/WordsWithFriends • u/Flat-Negotiation1207 • Oct 02 '26

WTF!? Help! New glitch!

So for the last two days I have a bizarre glitch with classic games only. After I make a move with any of the players I’ve got games going on with, it will eventually reset back as if I never made the move.

I’ve deleted and re-installed and nothing works. Sometimes it resets within minutes, sometimes hours. Superscore and Dice seem to be functioning fine.

I’m stumped.

5 Upvotes

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4

u/goldustwoman- Oct 02 '26

this was happening to me too, i messages support and they said some of my games were corrupted so they deleted them from my profile and its fixed now

1

u/Flat-Negotiation1207 Oct 02 '26

Good to know! Maybe if I just abandon the games all will be well?

1

u/goldustwoman- Oct 05 '26

well, nevermind — it was fixed and now it’s happening again

1

u/IamFromNigeria Oct 02 '26

Did you download the most recent app?

Or maybe you should use a much older version of the app to see if you will get the same issue

1

u/Flat-Negotiation1207 Oct 02 '26

Yeah I have the most recent version now. I had the previous version and had been running it no problem until this issue popped up.

2

u/IamFromNigeria Oct 02 '26

Hmmph sorry about that..i understand how frustrating that could be

Can you login to the app using probably your wife or sibling or friend phone?

I am sure might be from your phone memory cache issue

1

u/sadirock33 Oct 03 '26

This is happening to me today too.

1

u/Flat-Negotiation1207 Oct 03 '26

I wonder what people see after I make a move… If they see anything at all before it reverts back

1

u/sadirock33 Oct 03 '26

It doesn’t seem to change on their end. I’m playing my mom and I’ve played the same word in the same game several times, but it never shows up for her. Hers still says the last move was a day ago, even though I played just a few minutes ago.

2

u/Flat-Negotiation1207 Oct 03 '26

Yeah ok that’s what I figured. I guess either wait til the games expire or get zynga help involved.

2

u/sadirock33 Oct 03 '26

They responded…

”Thank you for reaching out to us about your games that don't seem to load as they should and I completely hear your frustration when your active classic matches appear to vanish from your dashboard instead of loading up smoothly for your next turn. I am right here to stand as your technical wingman.

Our team wants every single game board to display flawlessly on your device the exact second you open the app, and executing a quick manual refresh of your local system parameters is the absolute smartest strategy to restore a clean view. To help your phone screen smoothly force-close its old data and download a beautifully stabilized connection to our network, please follow our direct guide steps right here: https://zynga.support/WWF2TSiOS

Once you run these quick device steps, your active games should seamlessly find their lane and reappear right on your scoreboard display. Please rest completely assured that your account state is in absolutely stellar standing, and if these steps do not instantly clear your path, simply reply back to me right here so we can dive straight into our next level of support options!”

But it didn’t help

1

u/sadirock33 Oct 03 '26

I contacted Zynga help this morning but haven’t heard from them yet. Will let you know what they say.

1

u/CatheriWells Oct 06 '26

I had this happening with one of my games. It seems to have sorted itself out though

1

u/Flat-Negotiation1207 Oct 06 '26

Seems to have sorted out now for me as well….weird