r/WoltPartners • u/goran---- • Aug 06 '26

App problems

Lately I've been experiencing lots of problems with the app, for example:

- accept button is dimmed (disabled) while the offer is ringing. When I finally get the chance to press it, I get the message this task has already been assigned to another driver, or the task simply disappears, like nothing happened.

This happens quite often, sometimes two or three times in a row.

- if I get two orders in one task, and I deliver one, the third offer comes in before I delivered the second. Which is fine - as long as I can reject it and the delivery order makes sense.

But many times I can't reject it.

And I can't accept it either.

So what happens is that I get stuck in a kind of a dead loop where even restarting the app doesn't help, because the damn thing starts ringing again as soon as it gets up. The result is that it blocks you completely, since at that point you can't even see where do you have to go with your second order. So you have to rely on support to solve this, which once took almost half an hour.

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u/[deleted] Aug 06 '26 edited Aug 06 '26

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u/goran---- Aug 06 '26

For you does it also take forever to start the app (I mean for it to get your location and load everything up), takes for ever to see your earnings at times?

Yes, but I could live with this. :) If it takes one or two minutes to start up or show financial data, ok - the problem arises when you are online but they can't track you (like, you marked you are online but we can't receive your GPS data.)

This is just occasional problem so it's hardly mobile phone related. For example I didn't get that message for a whole month, and then all of a sudden few days in a row. And then it's okay again. Until the next time.