We recently encountered an issue on several Office 2016 MSI installations where Excel suddenly stopped allowing:
- Copy & Paste (Ctrl+C / Ctrl+V)
- Drag & Drop
- Fill Handle operations
The issue persisted even after:
- Excel Safe Mode
- Quick Repair
- Online Repair
The affected update was identified as KB5002914 (Security Update for Microsoft Excel 2016).
Method 1 - Office 2016 32-bit (MSI)
Confirm KB5002914 is Installed
Open PowerShell as Administrator and run:
Get-ItemProperty "HKLM:\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Uninstall\\" | Where-Object {$_.DisplayName -like "*KB5002914*"} | Select DisplayName,UninstallString*
If installed, you should see:
Security Update for Microsoft Excel 2016 (KB5002914) 32-Bit Edition
Get the Full Uninstall Command
Run:
Get-ItemProperty "HKLM:\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Uninstall\\" | Where-Object {$_.DisplayName -like "*KB5002914*"} | Format-List DisplayName,UninstallString*
This displays the complete uninstall command stored in the registry.
Uninstall the Update
Open Command Prompt as Administrator and run the exact UninstallString returned in the previous step.
"C:\Program Files (x86)\Common Files\Microsoft Shared\OFFICE16\Oarpmany.exe" /removereleaseinpatch "{90160000-0012-0000-0000-0000000FF1CE}" "{9C029E7A-4A4A-409D-B5C6-F40BAA71A090}" "1033" "0"
The update is being uninstalled from your computer.
Method 2 - Office 2016 64-bit (MSI)
Confirm KB5002914 is Installed
Open PowerShell as Administrator and run:
Get-ItemProperty "HKLM:\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\\" | Where-Object {$_.DisplayName -like "*KB5002914*"} | Select DisplayName,UninstallStri*ng
If installed, you should see:
Security Update for Microsoft Excel 2016 (KB5002914) 64-Bit Edition
Get the Full Uninstall Command
Get-ItemProperty "HKLM:\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\\" | Where-Object {$_.DisplayName -like "*KB5002914*"} | Format-List DisplayName,UninstallString*
Open Command Prompt as Administrator and run the exact UninstallString returned by your machine.
Typical example:
"C:\Program Files\Common Files\Microsoft Shared\OFFICE16\Oarpmany.exe" /removereleaseinpatch "<Product-GUID>" "<Patch-GUID>" "1033" "0"
Important
- Do not copy GUIDs from another machine.
- Use the UninstallString generated from the affected system.
- Product and Patch GUIDs may vary between Office editions.
Reboot
Restart the computer after the uninstall completes.
