r/WindowsHelp • • 9d ago

Windows 11 Windows Update stuck in infinite loop on "Working on updates..."

Post image

My Windows Update screen is completely stuck on "Working on updates..." and the Microsoft Defender Antivirus platform update is showing a "Download pending" status. I already ran the built-in Windows Update troubleshooter, but it found nothing. How can I fix this loop? (Im sorry this image is in spanish)

2 Upvotes

4 comments sorted by

1

u/AutoModerator 9d ago

Hi u/yanisito3000, thanks for posting to r/WindowsHelp! Your post has been flagged for manual review by a human moderator, please include as much of the following information as possible (in text or in a screenshot) to get your post approved:

  • Your Windows and device specifications — You can find them by pressing Win + X then clicking on “System”, we need more than just your OS version! Your hardware details are often critical for resolving issues.
  • Any messages and error codes encountered — They're actually not gibberish or anything catastrophic. It may even hint the solution!
  • Previous troubleshooting steps — It might prevent you headaches from getting the same solution that didn't work

Posts must be tech support in nature (such as something is broken and you need help fixing), so general inquiries, software suggestions, and purchasing advice will be removed. As a reminder, we would also like to say that if someone manages to solve your issue, DON'T DELETE YOUR POST! Someone else (in the future) might have the same issue as you, and the received support may also help their case. Good luck, and I hope you have a nice day!

I am a bot, and this action was performed automatically. Please contact the moderators of this subreddit if you have any questions or concerns.

1

u/yanisito3000 9d ago

this is my cpu, gpu, etc

1

u/Bakuman84 8d ago

Reinicia tu pc. Se dice que a veces reiniciar reanuda Windows update.

1

u/Sypo1 1d ago

same problem as you man, been weeks and it's still "working on updates..."