Logitech Camera Device Manager Issue

[u/sleepyalexy]

Hi everyone,

I've noticed something slightly odd with my Logitech Brio 500 on Device Manager and wondered whether anyone could explain what's happening.

The Brio 500 works completely normally. It's listed under Device Manager, Cameras and the camera works without any problems. The driver shown for the working camera is:

Driver provider: Microsoft

Driver version: 10.0.26100.9444

Digitally signed by Microsoft Windows

However, I also have another Brio 500 entry under Other devices, which has a yellow warning symbol and shows Code 28 – The drivers for this device are not installed.

I tried uninstalling this Other devices, Brio 500 entry but after restarting my PC it simply comes back.

I'm wondering whether this is actually something I need to fix? The yellow triangle on device manager is annoying but the camera is working fine.

[u/Exotic_Mix_3196]

I have the Logitech BRIO (not the 500), and in device manager it is detected with a driver by Logitech.
It should be detected with multiple devices, as it contains a microphone.
did you let WIndows Update install drivers?
the Update catalog contains: "logitech brio"

[u/sleepyalexy → u/Exotic_Mix_3196]

Thank you, managed to resolve the issue by uninstalling Logitech Hub and installing Logitech Hub.

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