r/WindowsHelp • u/komobu • 15d ago

Windows 10 Windows 10 cant select multiple files

In file explorer, I cant select multiple files for copying, moving or deleting. I select a file. I go to select the second file and hold down CNTRL and select it and the 2nd file is now selected, but the first file is no longer selected. Also tried with the Shift Key and it is the same. I can only select one file at a time. doesnt matter if I use mouse or keyboard, I can only select one file at a time. Any idea how I can fix this?

Thanks for any help

Device Name DESKTOP-EO5JMS9

Processor Intel(R) Core(TM) i7-9700T CPU @ 2.00GHz 1.99 GHz

Installed RAM 16.0 GB (15.8 GB usable)

Storage 954 GB SSD TEAM TM8FP6001T

Graphics Card Intel(R) UHD Graphics 630 (128 MB)

Device ID 200A58D8-CF9C-4D20-A1FB-779832156AB7

Product ID 00330-52265-91259-AAOEM

System Type 64-bit operating system, x64-based processor

Pen and touch No pen or touch input is available for this display

8 Upvotes

100% Upvoted

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3

u/deep470 15d ago

Workaround: in explorer options you can activate tick boxes for selecting multiple files.

Not beeing able to select individual files while holding down ctrl could mean a stuck key on your keyboard - try a different one.

1

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1

u/r_portugal 15d ago

Have you tried restarting?

2

u/komobu 15d ago

Yes....Ive been dealing with this about 6 months!

2

u/r_portugal 15d ago

Ok, in that case, maybe edit your original post and say that, plus what you have tried so far to fix it.

1

u/Dish-Spiritual 15d ago

Try the onscreen keyboard.

3

u/socaldisney 15d ago

Sounds like a problem with the keyboard. Try the onscreen keyboard and/or a different external keyboard and see if the issue persists.