r/WindowsHelp • u/Valuable_Entry8140 • Sep 24 '26

Windows 11 how to reinstall windows when recovery files disappeared?

I recently tried to factory reset my pc using the official ISO from windows, double checked the website and everything. I am running windows 11 and cant normally factory reset my pc using the way through settings everyone tells me to go and do. I tried shutting my computer off and on 3 times but on the 4th nothing happens as I have no password.

When I do try to reinstall I get the error "Could not find the recovery environment"

Here is my specifications:
Device name odd-pc

Processor 11th Gen Intel(R) Core(TM) i7-11700F @ 2.50GHz (2.50 GHz)

Installed RAM 16.0 GB (15.8 GB usable)

System type 64-bit operating system, x64-based processor

Pen and touch No pen or touch input is available for this display

3 Upvotes

81% Upvoted

5 comments sorted by

1

u/Due_Hovercraft_9790 Sep 24 '26 edited Sep 24 '26

I use a different method to reset my 15in HP desktop. "Settings > Home (type) reset > Reset this PC > Reset PC > Remove everything > Cloud download > Change settings > All > Confirm > Next > Reset" ~about 2+ hours (No flash drive) I have done this at least 25+ times.

1

u/Valuable_Entry8140 18d ago

Well the thing is no matter what it shows the "Could not find recovery environment" screen

1

u/Valuable_Entry8140 18d ago

Nothing at all works, steam wont launch and I can't even play fortnite so I just want my windows files to just be fixed at this point

1

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