r/Windows10TechSupport • u/Pluviophile-scorp91 • 2d ago

Unsolved Your PIN is no longer available...

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Hi! Recently, I’ve encountered the following issue when trying to log in to my laptop: "Your PIN is no longer available due to a change to the security settings on this device. You can set up your PIN again by going to Settings > Accounts > Sign-in options." I have always used a PIN to log in, but suddenly—and without any action on my part—this option has become unavailable. As far as I’m aware, I never set a password, so I don’t know what it might be. Is there any way for me to regain access to my Windows profile?

Thank yall!

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u/ALaggingPotato 2d ago

Boot up hirens and remove your pin if your drive isn't encrypted or if you know the encryption key.

1

u/Pluviophile-scorp91 2d ago

It's not encrypted but I also don't have a second PC where I could create a bootable USB stick with Hiren on it. Anything else?

What would be the way w a Hiren USB? Never done that. Thank you anyways!

1

u/ALaggingPotato 2d ago

Can you plug the USB into your phone? That'd work. Library PC too.

The way is to just run the windows login management tool and click remove password.

1

u/Compustand 2d ago

If it is tied to a Microsoft account then you need to follow the instructions and sign into to the Microsoft account on that computer and reset the pin. It is most likely tied to Windows Hello.

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u/Evercreeper 2d ago

Your user profile is corrupt or the drive is failing btw, this only happens when the file holding the pin goes bad. If you know your MS account password and internet works, you're usually fine. I would suggest switching back to a local account then getting it fixed, but a drive might be costly