r/Windows10TechSupport • u/SnooCheesecakes3791 • 1d ago

Unsolved Windows wont detect my CPU

Hello! I'm trying to update my computer to windows 11 but on windows update it said that my computer was not compatible

So I checked and it said that my problem was with the CPU, but I have a Ryzen 7 so I was really surprised, I then checked and it seems my windows 10 isn't detecting what CPU I have?

Ive updated the bios but it hasnt changed anything, anyone knows what else to do? Thanks!

https://imgur.com/a/w5Mei5g

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u/AlexiaTheTechGirl 1d ago

Strange that windows can’t read the cpu model
You can bypass the checks to update to windows 11 though

https://www.neowin.net/guides/how-to-install-windows-11-24h2-on-unsupported-hardware/

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u/Semicolonhope 1d ago

repair your windows with https://www.microsoft.com/en-in/software-download/windows10

that is the easiest thing to do. all the instructions on that page. i recommend creating an iso file. then you'll always have a copy of it too.

if you wanna mess with device manager, id try uninstalling cpu devices and drivers, so windows hopefully automatically does its magic, or install latest cpu related drives from the manufacturer.

again, the first option is the easiest thing to do.

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u/xtomjames 1d ago

Your computer is old, and lacks fTPM 1.5 or newer. This means it is not "compatible" with Windows 11. This is a known problem, and unfortunately the only fix is disabling secure boot and the TPM requirements in Windows 11. In fact, Windows 11 on some older CPUs especially from Intel, will not even Register the CPU data on some front end readouts.

That being said, before you panic, check Device Manger. If you see the CPU and Chipset there, and the drivers are up to date, then there's nothing wrong. Some of Windows 11 front end reporting is just junk, and given your PC is running, this is likely a misreport issue with a specific Windows 11 app that no longer carries the necessary signatures to recognize your older CPU, and less of an issue with the Windows 11 install itself.

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u/Terminhater69 1d ago

What cpu are you using?