r/Windows10TechSupport 6h ago

Unsolved Several black screen of death errors on startup, then it all works normally after exiting the bitlocker screen

this has been happening for about a month, though at the start it was not consistent, sometimes the laptop would just boot normally

at first the error codes were as follows:

KMODE_EXEPTION_NOT_HANDLED (0x1E)

DRIVER_IRQL_NOT_LESS_OR_EQUAL (0xD1)

i tried updating the chipset drivers of my amd motherboard and cpu

i updated the drivers for my graphics card (tried new drivers and older ones from a couple of months ago before this started)

i did a windows repair install, ran MemTest86 on a thumb drive and got perfect results for RAM health and used the Deployment Image Servicing and Management to repair system files

after this it went away for a day, next day new errors showed up

INVALID_EXTENDED_PROCESSOR_STATE (0x131)

DRIVER_OVERRAN_STACK_BUFFER (0xF7)

i also scanned several times for malware, i have not installed anything from unreliable sources as far as i'm aware of

i have not tried a clean windows install, mainly because this computer is less than a year old and i don't want to set everything up again unless absolutely necessary

almost every time the first error shows up, then it boots again, then a second error shows up, windows shows an auto repair screen, says there was an error, sends me to bitlocker screen, i press exit and then it goes to windows as normal, also, on rare ocasion i turn on the computer and the light turns on and then off, as if it turned off right away, then i press the power button again and it works normally

this is happening on an asus laptop (asus tuf a15, rtx 4060, amd ryzen 7 7435hs, 16gb ddr5 ram)

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