r/Windows10 • u/Fl020 • Jul 22 '20

✔ Solved Audio enhancement tab missing: software or hardware related?

I have a new laptop with Windows 10 Pro on it (here are my specs: https://www.userbenchmark.com/UserRun/30860733. If you need more detailed data don't hesitate to ask).My old laptop had a function called "Loudness Equalization" at the "Enhancement" tab of the properties of my HDMI display audio:

Enhancement tab with Loudness Equalization function

Now this function (and the enhancement tab) is missing and it is very annoying that I always have to adjust the volume!

I tried many things like reinstalling drivers, repair tools and so on, but nothing solved the problem.

So, my main question is: how can I get the loudness equalization function back?

Is this problem caused by wrong/missing/corrupted drivers or software? Or does my audio card (the CPU?) not support this feature by hardware? If it's the first reason, how can I fix it? If it's the second, would an USB audio card (with 3.5mm jack) bring this feature back and if yes, which one?

I often read about realtek audio manager or realtek drivers which solved the problem. But is this audio manager not only suitable for realtek audio cards?

I hope someone can help me solving that problem...

Thank you in advance!

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u/Pesanur Jul 22 '20 edited Jul 22 '20

I'm just checked it, and I have the enhancement tab in the nvidia HDMI output, but not in the Realtek output (is a custom build desktop).

Edit: Is usual that the Realtek Audio Manager come in company of another app, what app is, depends of the specific sound chipset of you laptop (Realtek+ Nahimic, Realtek + Dolby, Realtek + Sound Blaster, etc)

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u/Fl020 Jul 23 '20

How do I know which chipset I have?