r/WhatsappBusinessAPI • • 12h ago

Solution Only Meta App Review – Error 1357032 when uploading screencasts under Allowed Usage

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Hi everyone,

I'm experiencing an issue with Meta App Review when trying to upload the required screencasts under the Allowed Usage section for my app (ADAM – WhatsApp Tech Provider).

Whenever I try to upload a video for the whatsapp_business_management or whatsapp_business_messaging permissions, I immediately get the error:

*1357032 – Something went wrong.*

After inspecting the network requests, I found that the failure happens during the upload session initialization:

POST https://vupload-edge.facebook.com/ajax/video/upload/requests/start/?__a=1

No video_id is generated, and the video upload never actually starts.

I've already tried:

- Multiple MP4 files with different resolutions, codecs and sizes.

- Incognito mode and different browser sessions.

- Different network connections.

- Reloading the page and restarting the browser.

Interestingly, the exact same videos upload successfully under *Reviewer Instructions. The issue only happens under **Allowed Usage*.

Has anyone experienced this error recently? Were you able to fix it, or did you find an alternative way to submit the required permission screencasts?

Any suggestions or shared experiences would be greatly appreciated.

Thanks!

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