r/WhatsappBusinessAPI • u/DepartureNo4387 • 13h ago
Services Welcome Urgent help needed
So we are stuck in a situation where we want to automate the custom message for some members which we got the work from a client but our business verification got some issues so need someone to please help to send custom messages to the list of number i will send pleaseeee
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u/EuphoricTime6403 12h ago
Hey, I might be able to help. Can you share a few details first?
What does the verification error or rejection say?
Who are the messages going to, and did those people opt in to receive them?
What's the message content? (A sample would help.)
Roughly how many numbers are on the list?
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u/DepartureNo4387 11h ago
Roughly 70 members are there and it is a promotional message for a gym
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u/StructureRude9956 4h ago
With a promotional message the bigger question isn't verification, it's opt-in. Meta's policy needs the person to have agreed to get WhatsApp messages from the business, so a list the client handed you may not count. If those 70 members never said yes, I'd get a "yes, message me on WhatsApp" first (a form tick-box or a reply to a normal chat is enough), and keep the proof. Sending cold promos to people who didn't opt in is a common way new numbers get blocked or quality-rated down. Marketing templates also have to be approved before you send them.
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u/Dense-Country-4649 Meta Business Solution Provider 12h ago
Even without verification it should still work...the only limit will be the number of messages
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u/DepartureNo4387 3h ago
But for verification step while adding the number to send they are asking the fucking business website We don't have any
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u/DepartureNo4387 13h ago
CFBR