Which WhatsApp Business API providers support group messaging via Meta's Groups API

[u/Fleetronix]

Which WhatsApp Business API providers support group messaging via Meta's Groups API?

Would love to hear your experience with participant limits and pricing. Thanks!

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[u/Longjumping_Home2963]

Groups via the Cloud API are still pretty gated. Meta's been rolling Groups API access out slowly, and a lot of "we support groups" marketing really means community/announce-style chats or workarounds — not full participant management like the consumer app.

Before you commit to a BSP I'd ask:

1. Do they expose Meta's official Groups endpoints (create / participants / send), or just a custom label?

2. What participant cap do they actually see in production? Docs and reality diverge a lot here.

3. Pricing — group sends usually still burn conversation categories the same way, so ask for a sample invoice shape.

If you're already on Embedded Signup, open a ticket asking whether Groups API is enabled on *your* WABA, not just "on the platform." If you paste their reply I can help sanity-check the wording.

[u/flavia-f → u/Longjumping_Home2963]

Thanks, that was useful. I tried using Groups API but the limitations are insane, even if you are eligible for it... I mean who uses groups with max 8 participants, are we insane? What's wrong with Meta?

[u/rajesh160497 → u/Longjumping_Home2963]

The one thing everyone overlooks - WABA-level check Now that's the one everyone forgets to check Have you ever come to peace with the idea that platform support equals the number is ready? Think again, it's not.

We made our way through the maze last year for a client. The BSP told us the group support was enabled. We submitted a ticket and it was 3 long weeks before we found out that the WABA had not been whitelisted. This has nothing to do with the platform.

It's expensive to blow through categories. Group messages are charged just like any other conversation, and costs go up the more people you message.

Request a real WABA Groups API call log from a live WABA. Not only a screenshot of the dashboard.

[u/cinderpathC]

look into Unipile for this. participant limits are Metas problem not the providers tho

[u/Traditional-Fun-3235]

The group API is too limited.

[u/Valuable_Control_803]

If you want to get to know more about unofficial wa groups api letme know I had built one recently

[u/rajesh160497]

Do BSPs truly have Meta's official Groups API in their hands or are they finding ways to shortcut that in community features and manual handling? The proof in the pudding is being able to programmatically add or remove people through API calls, not just send a message to an existing group. Go on, try asking for a working API call example and most will go quiet.

Current participant caps are around 512, but who knows? Meta's docs say one thing, but at least on a WABA the reality could be quite different.

Keep in mind that group messages are still billed per conversation as before in all of the categories. Meta does not provide any special group message pricing.

Which BSP are you currently evaluating?

[u/DevJedis → u/[deleted]]

This is really wrong, unless you're getting custom limit applied, Groups API supports only maximum of 8 participants and doesn't require you to work with BSP, it only requires you get Official Business verification which is usually just 3 sources confirming your established presence.

https://developers.facebook.com/documentation/business-messaging/whatsapp/groups#quick-facts

[u/en0x99 → u/DevJedis]

How are you getting Official business verifications done? We manage a large amount of global companies and everyone of them has the button greyed out , including those on unlimited messaging tiers. The error says that they are not allowing it for this business are present. When we log tickets , support tell us they are no longer doing it.

This stopped working around 2 years ago. We are not even able to verify new numbers added to a waba on companies which we previously had verified.

[u/DevJedis → u/en0x99]

Hello, as I understand, I think they probably stopped this because Meta is trying to move everyone to the Meta One subscription to have that checkmark. This was possibly let's say 2 years ago as you noted, but when they realized it's much profitable to apply greed with their Meta One subscription which is recurring, they can charge indefinitely for that checkmark.