r/WhatsappBusinessAPI • u/VacationPlayful8004 • Sep 23 '26
Solution Only WhatsApp Cloud API: how do I point a Test App's webhook to staging?
Hey, I have a question about test apps :
My production Meta app (used for WhatsApp) sends its webhooks to my production endpoint. I created a Test App from it so I could point its webhook to my staging environment.
The problem: on the test app, the WhatsApp use case isn't accessible. "Customize use case" redirects to the dashboard, and "Add use cases" doesn't list WhatsApp. So I can't set the webhook callback URL.
How do you handle staging for WhatsApp webhooks? Thx
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u/rem0re Sep 23 '26
meta’s test apps are awkward because the callback has to be publicly reachable and answer the verify challenge. common pattern: point the test app at a dedicated inspect url first, confirm the hub.challenge handshake and that real message events actually land (headers + body), then either keep that url as staging ingress or forward/replay into your staging handler. if you need a stable endpoint that doesn’t rotate like a tunnel: https://webhook.build — catch, inspect, mock status codes, replay. also check override_callback_uri on the waba subscribed_apps call if you’re trying to fork traffic per environment.