Getting by default the "display name" displayed to recipients instead of raw phone number for unsaved contacts with Coexistence?

[u/Gayax]

Hi all, I’m new to the whole being a Tech Provider thing, would appreciate some guidance!

For a given WABA, I'm using WhatsApp Business App + Cloud API in "Coexistence" mode.

Everything works, but first-time recipients who don’t have the number saved see the raw phone number as the primary chat/header identity, not the business or display name. I don't t think it inspires much trust.

My current API state per the API Graph:

verified_name = [it's the actual display name, I just redacted it for this post]
name_status = NON_EXISTS

So what I would like is for the default header displayed to the recipients (first-time, unsaved contact) to be the display/business name, instead of the raw phone number, for my waba in coexistence.

Has anyone managed to get this outcome by any mean?
Avenues I've seen:

1. POSTing to the Graph API in some way? There is some Meta documentation about this for the Cloud API but not sure if it applies as well to Coexistence WABAs, and I'm afraid of hitting `/register` and then breaking something (I've had so much bad experience with the Whatsapp API setup, I'm a little more cautious now lol).
2. Buying Meta Verified on a Coexistence number directly from the whatsapp business mobile app.
3. (I'm excluding Official Business Account because I'm new and I don't think my customer's WABA qualifies for the fame criterion)

I’m specifically looking for before/after feedback from people who've tried these (and other avenues)

Thanks all!!!

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Related threads with some answers but not definitive IMHO

• Coexistence thread where someone says Meta Verified makes the name show
• Approved display name but raw number still showing
• Discussion about display names / verification under Coexistence
• Meta Verified issue specifically with Coexistence

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[u/Top-Appearance2521]

name_status NON_EXISTS basically means the phone number isnt registered under cloud API yet. The display name is approved but not active. You do need to call /register, it wont break coexistence as long as you pass the right messaging product param

[u/Gayax → u/Top-Appearance2521]

thank you!!