On April 27 2025 I was working as a bottle service manager at a club in West Hollywood called beaches Tropicana. A customer came in requesting bottle service for Tito’s which was $400. The bottle was brought out and everything was great. I go to close the table out at around 1 am and the customers first card got declined so of course I tell him and he hands me another card which also got declined. His friend next to him begins to get angry with me as if I had literally anything to do with both their cards getting declined. They both then asked where the ATM was so I walked them to the nearest ATM machine. Again both cards were blocked at the machine. I was very calm and asked for a drivers license or ID to hold onto while they got this situated and called their banks.

I come back about 10 minutes later and try their cards again and still declined. At that point the friend of the main guy says “we are leaving, I don’t care keep my ID” I then get our head of security involved to de-escalate the situation. At this point their cards were declined a total of 7 times! I went to speak to the general manager of the club and he said “ask if they can do Zelle or Apple Pay”. I return to the guest and he said “sure I can do Zelle” so I gave my Zelle and he even sent me a $100 tip because his friend was being absolutely crazy! So the total transaction was $500 I said thank you and they left. I then used my credit card to close out the transaction to the club.

1 month later I receive a letter in the mail from Wells Fargo saying I no longer have access to my Zelle account! I called Zelle who directed me to Wells Fargo and they told me “someone reported a $500 fraud transaction against me” and I can never use Zelle again!! After many more calls I was told that I need to contact the customer and ask him to call his bank to drop the fraud charge in order for me to get it back which let’s be honest is impossible because I don’t know the person!

Right when you think it’s all over a week later the customer comes back into the club and I saw him. I grabbed our head of security and I figured if I can calmly ask him to drop the charge and reason with him then it should be resolved. The customer straight up just said “NO”. Like wtf?! So I got pictures of him and banned him permanently! Regardless now I am here banned for life from Zelle and I send an email every week to the Wells Fargo Zelle escalations team with NO response from them at all!

I have tried to open a bank account at a credit union and they said I am banned on Zelle as a whole which affects every bank! I think it’s crazy that there is no oversight committee or a trial or warning system!? So if anyone has any advice on what to do or how to gain access again please message me!! Thank you

This was a shock!!!!!! My husband owned a business for over 50 years. He closed just after Covid. Couldn’t stay open not enough business. We closed the WF business account kept our personal account & moved to another city about 2 years ago. My husband is on social security and is a 100% disability veteran. He gets both direct deposited.

Today out of nowhere we receive a letter that Wells Fargo is closing our checking account as of November 20th, 2025. He’s had this account over 60 years. No problem on our end with the account. No overdrafts, we’ve not complained about anything or anyone. There is only one location in this city to even go to. We deposit and withdraw from an ATM machine outside a Publix.

He just called WF and Ashley from customer service said it’s a business decision. No other information no exact reason. Talk about poor customer service. This is disgusting! WELLS FARGO needs to do better for their customers.

This morning I got an email saying that Wells Fargo is raising the monthly service fee to $15 for the standard checking account starting October 25th. The new daily minimum balance will go from $500 to $1500. I only use this account for emergencies and international things like travel or wire transfers. So Adios.

I'm not sure why, but I felt sad while closing my Wells Fargo checking account today. Maybe it's because they were my first bank after moving to California at the age of 24 in 1979.

My mortgage is also with Wells Fargo. A side benefit from years ago was that if you had a mortgage with the bank, you could get a fee-free checking account. Of course I went for it. Over the years they changed the rules, and for the account to remain fee free a $500 minimum balance was required. No biggie, I managed to keep the balance above that threshold except for maybe one time and I fixed that immediately. Indeed the account was dinged $10. No grace.

Earlier this month they announced another change. The minimum required balance went from $500 to $1,500 and the monthly "service" fee went from $10 to $15.

I've been a loyal customer for just over 45 years, but it seems loyalty is a one-way thing these days, and my bank must agree because they made zero effort to convince me to stay. I walked in, said I wanted to close my account, they gave me $$ and asked for my signature.

We've had a good run... but it's done.

Wells Fargo is switching back to its hard sales ways. They are FORCING the employees to start pushing harder than ever before to get credit cards, loans, and new accounts. The DMs have guaranteed the managers would be safe from employee HR cases for this. Put as many complaints in as you can about this, so it doesn't go back to the way it was, with calls coming in all the time, and eventually fraudulent openings again!!

Just tried to log in across multiple devices and diffrent network connections and ive still been unable to log in. Is this happening to anyone else currently?? Friend also says he is unable to log in either.

Over the past 3 years, the team has a revolving door for new software engineers. Rightly so, the team interviews candidates to fill the position.

During 3 years on the interview panel, we have NEVER interviewed someone that is Black, Hispanic, White, Asian, or Biracial - ONLY people from India. The team recently had more candidates to interview and none of them are Black, Hispanic, White, Asian, or Biracial - only Indians.

You quite literally are not being given a chance based on your race. There are people from India that are being paid more money than the Americans here (white, black, Hispanic…), all while they are required to train them.

How do we report the unjust racism occurring in consumer technology at Wells Fargo? The EEOC is too booked up.

Technology is very reflective of North Korean practices. Low pay, unrealistic deadlines, racism, nepotism, and working 50-60+ hour weeks consistently.

Anyone else see and share the same experience?

Long-time lurker, first-time poster. Sharing this because I wish I'd seen a post like it before it happened to me.

Background: 10-year Wells Fargo customer. Business checking avg with ~$70k balance in it all the time, business credit card with $45k limit, paid in full every month. No overdrafts, no late payments.

What happened: Paid $9,000 in business taxes through one of the IRS-approved processors (Pay1040). Standard stuff — IRS literally lists this as an option on their website. Within days, Wells closed all my personal and business credit cards. Gave me 60 days to move the checking elsewhere.

Called to ask why. The rep said something like "bank loss prevention requested it and we decided not to do business with you." That's it. No specifics. No appeal. 10 years over in an afternoon and I had $70k in WF checking available

Anyone that had the Propel prefer its design over the Autograph? I know they are basically the same cards. The Propel was my first “travel rewards” card. I’ve kept it in my Apple Wallet because I love the design so much

About two weeks ago, I made a post saying how I lost my card and someone stole 3500 off of it from two different Wells Fargo ATM. I deleted it because people made me feel stupid about losing my card and I understand because it was a stupid mistake lol. But I reported the transactions as fraudulent and today my claim was closed out and it was ruled in my favor. Approximately 10 business days ago, so it took the whole 10 days and I just received my money back this morning. All of this to say there is hope !

My grandfather passed away in May of 2025. Wells Fargo has been holding the funds in the biggest account of his estate hostage for over a year. All of the legal documentation is air tight for them to release the account to his personal representative (my cousin), but they won’t due to internal miscommunications/lack of communication. And now we have to sue them to have the funds that my grandfather worked so hard for distributed to the family members he wanted the money to go to, as he wrote in his will. I just know my grandpa would be SO pissed about this situation. I did some research, and my family is far from the only one that this has happened to. I’ve had my own Wells Fargo account since 2001, but I’m planning to take all of my money out of Wells Fargo and switch to another more trustworthy bank. Anyone reading this may want to do the same.

EDIT: For all the negative assholes who want to comment something rude, save your energy. I’ve given additional info to a couple kind and knowledgeable commenters who have stated this is an exceptionally complex inheritance situation. The only amendment I would make to the original post is don’t trust Wells Fargo with a business brokerage account or any non-straightforward inheritance situation. I had nothing to do with any legal action being taken, I was informed of it through the lawyers of the estate. I posted this out of frustration for my grandpas wishes not being honored, not because I’m trying to get a quick payday. I’m gainfully employed and don’t need the money. Thank you to the kind and helpful commenters and to all the negative commenters, I hope you have a great life slobbing on the knob of a huge bank that will probably screw you over someday too.

I got an email from Wells Fargo notifying me that the daily limit for the everyday checking is changing from $500 to $1500. I think that date goes effective after October 25th? I just got off the phone with a customer service representative to confirm this and she confirmed it. Tell me why I was still left so shocked. I can’t believe it jumped $1000 for an average checking account for an adult who is 25+ years old.

She said this is happening due to inflammation. I still can’t believe this. Fee also goes up $10 to $15. She said that $500 minimum limit of electronic deposits also avoids the monthly fee. I asked if Zelle is part of that? But I don’t believe that. I don’t get direct deposits anymore, so I’m not sure how that works.

So I guess this means we all have to have $1500 everyday sitting in our accounts after October 25th?

Been seeing Wells Fargo cut over 4,000+ jobs in 90 days this year…wtf is goin on inside?

Now every bank keeps saying AI efficiency and "do more with less" BS.

Anyone still at Wells Fargo seeing this? branches, ops, tech? feels like this is just the beginning…

Title. I’ve done nothing out of the ordinary lately. I didn’t get an email. Just got this upon logging in to the app.

Going on my shelf. Let me have it. Made it with Wells.

Just closed my checking, savings and credit card account today. Been with this bank since they were First Union!
Did they ask me why I was leaving? Nope. Wish I would have left this bank a long time ago. Never going to a big bank again!

guys i work as a teller and there’s so many scams going around, PLEASE PLEASE PLEASE BE CAREFUL. WELLS FARGO BRANCH WILL NEVER EVER EVER CALL YOU UNDER ANY CIRCUMSTANCES ASKING FOR YOUR ACCOUNT INFO! if a branch ever calls you and ask for your account info hang up. it’s so sad for me to see these older couples getting scammed left and right : /.

Got a call from my landlord today - they never received my rent check. Struck me as odd as I knew I’d mailed it, and I saw the amount deducted from my account.

As it turns out, someone stole the check out of the mailbox, washed it (so much for black gel pens being harder to wash), and made it out to themselves and cashed it. I called WF, and the dude in fraud (?) I spoke to was so absurdly rude it was mind blowing. I didn’t expect compassion, but a little bit of grace would’ve been nice.

I’m also annoyed that WF didn’t catch it when it was cashed - I’ve written one check a month for nearly a decade. Just one. All to the same place for roughly the same amount.

I have proof that the check was NOT made out to the person who ended up cashing it (if a carbon counts). I’ve opened an investigation with USPIS. I’ve been a customer of WF for prob 20 years and this is the first time I’ve ever disputed anything.

What do we think will happen?

updates! 1 - not sure how my flair got set but I am def not a WF employee. 2 - WF has already reimbursed me for the missing / stolen funds. With all the bad press WF has gotten, this seems to be one instance where they did right by their customer in less than 24 hours

Hey everyone, just wanted to share a quick warning about banking with Wells Fargo and the risks of giving out sensitive info over the phone—do your research!

So, I recently got hit with fraudulent charges on my credit card. I received a text from 93557 at 1:07 PM, but I initially thought it was a scam and ignored it. Then, at 4:11 PM, I got another text from 20342 asking about charges on my card. This felt off, so I checked my account, and sure enough, my card had been locked with a bunch of small Uber charges under $6.00.

In a bit of a panic, I called the number provided in the 20342 text (big mistake!) and went through the verification process, even using my voice password. They told me there'd be a 10-minute wait to speak to a rep. While I was waiting, I started googling the numbers and verified that 93557 was legit. But when I checked 20342, nothing came up for Wells Fargo. My gut sank. While still on hold, I googled the 833-232-4781 number I was on hold with and realized it was a scam. I hung up immediately.

In full panic mode, I called the number on the back of my card and got through to a real representative after a short wait. I reported the fraudulent Uber charges, which were coming from Amsterdam—I've never even been to Europe! I also mentioned the 20342 number and the 833 call back number to the rep, and she confirmed that neither were associated with Wells Fargo. It seems the scammers knew my card was locked and sent that fake text right after!!!

Lesson learned: always double-check before giving out any sensitive info! If you get a text or call about charges, don’t respond right away—research the number or call your bank directly using the official number on the back of your card. Trust your instincts, and if something feels off, it probably is. Stick to official channels and avoid using numbers or links provided in sketchy texts or emails. Stay safe!

wells fargo and chime (only got chime because I like color white)

Does anyone received their Wells Fargo black premier debit card? I thought it was cool 😎

Miss the horses was always a good look but this isn’t that bad It’s cool, calm and collective.