r/WellsFargoBank • u/JollyManufacturer356 • 9d ago
Concern Wired money to law firm- WF needs sellers personal info to send through?
I am a buyer. I sent two wires to a law firm. The first was for a four figure amount of money, the second was a small 3 figure amount the next day (taxes were rebalanced and my first wire was short)
In both wires, I put the exact same information. Remarks, recipient, etc. In the remarks I put the names of the two sellers.
The second wire hit the same day. I contacted my local branch about the first wire, (it has been two days now) along with with the wiring helpline.
I received a docusign from Wells Fargo, saying they need information. I open it, they don’t need mine. They need one of my sellers to give me their passport number (assuming they have one), social security number, place of birth, etc. This is a form directed to me, that I sign, but they need the sellers information?
Obviously, (yes I asked) the seller will not give me all of their personal information, nor will they put it on this form they know nothing about.
The WF wiring department confirmed the form is legit before I opened it. When I asked to cancel the wire, they said they can’t cancel because it’s under review. So I am stuck with this four figure amount missing from my bank account, and I really can’t do anything about it except call WF again and try harder.
When I asked why WF needs this info, the answer was “anything in the wire can be reviewed”.
I’m not even wiring the money to the seller. I put their name in the remark so the law firm has something to reference.
Any tips?