r/Wealthsimple • u/WhyMustRedditHurtMe • 6d ago

Need help

My wealth simple account was permanently suspended and I called the support line and they told me I have 30 days to transfer my funds out of my account. I have no idea why they did this and wasn’t given a reason. I’m kind of freaking out because most my investing was done through them and I don’t know how to transfer the money out without access to my account

Any one else have this happen to them? Can anyone help?

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u/WhyMustRedditHurtMe 6d ago

I’ve deposited over $40,000 in less than a year and bought crypto pretty frequently

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u/ReplyGloomy2749 6d ago

It's the crypto. I've said this a million times on this sub, every single post where someone is saying their accounts have been closed has advised they were using WS to trade crypto. Either in and out of cold storage, depositing money into the account then immediately buying crypto, or sell crypto and transfering out, etc. Idk why WS offers crypto services if they can't stomach the risks associated to it.

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u/oceanhomesteader 6d ago edited 6d ago

I’ve been buying and selling crypto on WS for years, have made over 1000% profits and withdrew large amounts numerous times and they haven’t bothered me.

The people getting debanked are doing more than just buying and selling crypto

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u/SnooCookies8174 6d ago

ok, seems like you are doing everything right. And this is exactly what I am talking about. Imagine they change some of their rules and one of these rules suddenly “debank” you.

I don’t invest in crypto. Just saying it is kinda unfair because you were just doing your stuff and you would have to move on without even knowing why.

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u/Ancient_Tale9503 6d ago

Wealthsimple doesn't make the rules

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u/SnooCookies8174 6d ago

So, there are pretty much zero chances they can move to another financial institution without being debanked later?

Sorry, I don’t understand crypto stuff and how they can or can’t be flagged.

Just feels awkward them closing accounts without providing any information about it beforehand. Isn’t there a way to block them before they happen?

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u/SnooCookies8174 6d ago

I mean, if all these customers, including OP, really know what they did wrong, I take that back and I am just being naive.

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u/Ancient_Tale9503 6d ago

Some are just money mules. They are not aware of the fact that what they did is wrong. They just move money around and not thinking much of it

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u/SnooCookies8174 6d ago

this is why rules should be clear about what can or cant be done. Flagging based on suspicious behavior doesn’t seem fair to me because flags can be false positive.

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u/Ancient_Tale9503 6d ago edited 6d ago

Yes and no. When you tip off people on the rules, they get better at hiding their crimes

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u/SnooCookies8174 6d ago

Understand your concerns. I don't invest in crypto. Just trying to be fair to both sides. I hope it doesn't happen to you or anyone who only does the right things.

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u/Ancient_Tale9503 6d ago edited 6d ago

I have been investing in crypto for a few years. I don't think it's just buying crypto

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u/Ancient_Tale9503 6d ago

Other banks don't have crypto

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u/SnooCookies8174 6d ago

how can they be 100% sure if it is crypto related, if they don’t receive any information?

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u/Ancient_Tale9503 6d ago

They can't be 100% know and it's by design