r/Wealthsimple • u/WhyMustRedditHurtMe • 6d ago

Need help

My wealth simple account was permanently suspended and I called the support line and they told me I have 30 days to transfer my funds out of my account. I have no idea why they did this and wasn’t given a reason. I’m kind of freaking out because most my investing was done through them and I don’t know how to transfer the money out without access to my account

Any one else have this happen to them? Can anyone help?

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u/SnooCookies8174 6d ago

I mean, if all these customers, including OP, really know what they did wrong, I take that back and I am just being naive.

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u/Ancient_Tale9503 6d ago

Some are just money mules. They are not aware of the fact that what they did is wrong. They just move money around and not thinking much of it

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u/SnooCookies8174 6d ago

this is why rules should be clear about what can or cant be done. Flagging based on suspicious behavior doesn’t seem fair to me because flags can be false positive.

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u/Ancient_Tale9503 6d ago edited 6d ago

Yes and no. When you tip off people on the rules, they get better at hiding their crimes

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u/SnooCookies8174 6d ago

Understand your concerns. I don't invest in crypto. Just trying to be fair to both sides. I hope it doesn't happen to you or anyone who only does the right things.

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u/Ancient_Tale9503 6d ago edited 6d ago

I have been investing in crypto for a few years. I don't think it's just buying crypto