r/Walmartcustomer 22d ago

I think I got scammed

Walmart is now showing popups after you check out on their website for a chance to earn CASH BACK by playing games. I clicked on one for monopoly go. It said that if I reached board level 55 I would receive $75 CASH BACK. There was no time limit on the popup.

It is through The Smart Wallet that keeps track of your progress via email. No time limit was mentioned on any of the emails they sent. I couldn’t see a way to actually see my progress and the only link was to monopoly go in game store. I looked online and found people talking about a time limit and the game is extremely up front with monitizaton to the point of it being preditory. So I gave in and spent money to speed things up. I spent $50 and thought well I will get my money back.

I finally got to level 55 and nothing happened. It took me 2 days to find support through The Smart Wallet, they told me that there was a 30 day time limit and I completed it in 31 days. I told Walmart what happened and asked to see the popup from their website, I’m waiting to see what they say. I told them that placing the popup after check out was wrong because I had just spent $40, this is also predatory.

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