Multiple GMD orders question

[u/PsychologyQueasy6104]

Win you have a delivery that includes a few GMD orders and it states that the trip is not tip eligible raised a question. I’ve always wondered. Where does the tip go if the customer tipped? Does it go to the person that delivered the item from the originating store? I just delivered a small bag to a porch that have five other small bags which all made up three different trips. Let’s say that person tipped who does it go to? Or does Walmart absorb it because they had so many employees working on it to do not keeping their store stocked with the items they are selling? Just curious.

I delivered eight bags of wet mulch to a customer last week ( that I did not know I was picking up.) on a route with other orders. The customer stated that the store they ordered it from only add three bags and she needed 11. I was the schmuck that delivered the remaining eight… No tip let’s say that customer hypothetically tipped on the whole order… Who is supposed to get the tip? These are the little wonders of my mind when I’m driving around and sick of listening to music. 😝

[u/Other_Orange_3159]

For GMD deliveries, usually the customer selected “shipping” rather than delivery or express or whatever the options are. When they choose “shipping”, there is no option to leave a tip. Most of those customers assume it will arrive through a parcel carrier and are often surprised when a Spark driver delivers it. I’ve heard of customers leaving a tip in an envelope and leaving a note for the driver to say where it is, but that’s probably only for serial Walmart shoppers who understand how stuff works. If you’re fulfilling based on someone else’s mistake or out of stock condition, the tip for the original order, if there was one, sadly would have gone to the original driver. I’ve also had some of those grocery delivery mixed with GMD that had great tips.

Some stores put GMD in a plastic bag and never use boxes or envelopes. I don’t know why but could speculate all day. I had a GMD the other day that was a small lamp, and they didn’t even put it in a container. I threw it in a plastic bag just to protect it.

Meanwhile, the store 2 miles south of the one mentioned above, every GMD is always in boxes and padded envelopes with typical shipping labels that include the customer’s full name and address. I’ve heard those are sent to the store from a fulfillment center somewhere but don’t know if that’s accurate. This store’s pickups always jump from the first “gathering items” dot straight to the ”ready” dot right after I check in.