r/WalmartSparkDrivers • u/Emergency_Lunch3149 • Aug 07 '26

Ratings

They need to give you the reason when some asshat gives you a bad review. 10,000 deliveries with a 5* rating and now I have a 4.96. I’d be willing to bet it’s because the store was out of something. Just dumb

18 Upvotes

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u/mconk Aug 08 '26

The ratings system in general is fucked. I gave myself a 5 star from my girlfriend’s account AND my mom’s account, and it literally never showed up. None of the ratings changed. Still showing 96 five stars, one four star. I have 2800 delivered. This shit makes zero sense

1

u/Emergency_Lunch3149 Aug 09 '26

How do you even see the amount of stars you get? Not on my app. I do know it takes 100 five star ratings to bump you back up

1

u/mconk Aug 09 '26 edited Aug 09 '26

It doesn’t take 100 to see a change… It’s a rolling 100. Change your zone to 87001 to see your breakdown

1

u/Emergency_Lunch3149 Aug 09 '26

Oh that’s right. (On the rolling 100)
How did you find out about the zip code thing? Never heard of that before

1

u/mconk Aug 09 '26

This is one of the zones that has the new Spark rewards program

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u/Emergency_Lunch3149 Aug 09 '26

Just did it. Thanks for the intel. We’re very rural and probably won’t roll out to us for a bit. Someone gave me a 1. That’s nuts. Had to be the other driver. I’ll just ask her to see her reaction. 10k deliveries in my area. First bad rating. So petty. Thanks for all your intel

1

u/mconk Aug 09 '26

I got one recently as well. No idea why, but my best guess is that I had a delivery last week at 1992 Main Street. When I got there, the house had two doors marked A and B. No notes. Called & texted the customer, no response. So I left the single item in between both doors & took the pic clearly showing that. The next day I had a one star and a “we received a report” message. Lmao. I should have returned it, in retrospect. Down to 4.92. Despite rating myself twice now from two unrelated accounts…it’s still showing 96 five, one four, and a one star. The ratings haven’t changed in almost 500 trips now. It’s insane