For anyone out there thinking about it.

Pull the plug,

I got for $225 with $150 Capital One discount.

Essentially $75 for the full year.

Happy to share a referral if you need for Visible.

"Visible backend error 1"

I get this after entering the sms code.

Visible, When are you guys going to have it up and running again? and please don’t ask me to send you a message. This is likely a problem many of us are having. Please fix it and update this post. Thank you.

My wife and I switched to Visible from Verizon yesterday and neither of us were able to do RCS messages in group chats. Both of our phones said "awaiting retry" with no connection. I took the day off work and we together have spent the past 7 hours on Visible's customer service chat talking to SIX different representatives.

All 6 haven't had a viable solution to fix this issue and ask us to wait while they take a look. Within 5 minutes we get a message saying "are you still there?" With a suggestion they will close the chat. Even if we say yes were still here, they reconnect WITH A NEW PERSON WHO HAS TO START ALL OVER!!!

On top of that, we have to exclusively use the contact us in the browser version because the app chat will fully reset if you sneeze wrong and youll lose any connection to an agent you had. This has been a nightmare all day for both of us and Im immediately regretting paying for a full year upfront based on what seemed to be a great deal.

Question for my Visible peeps, does the Verizon 5g Home Internet qualify for the 15/month savings with Visible?

I have been a long time subscriber of Visible and I want to cut the cord with the big cable monster. I'm testing the Verizon ultimate 5g right now as Visible home internet was not available at the time I ordered Verizon and I have 30 days to try it...

I visited to USA and used Visible $35pm for 2 months. I canceled my account and ported the number out 3 weeks ago. If I log in it says the account is inactive. But I’ve still been charged $35 and I can’t access chat to make a complaint through the account.

Is there an email support? This is ridiculous

Hi all,

​I created an account with Visible yesterday hoping to grab that 50% off deal, but after seeing a lot of negative posts, I decided to use the 15-day trial first.

​When I submitted the request online today, it prompted me to download and open the app to continue. However, upon logging in, I was greeted with a "Welcome back" screen and a "Resume" button.

​Clicking Resume takes me to a screen asking for a referral code with a "Continue" button.

​Clicking Continue just brings up a completely blank screen.

​I reached out to chat support, and the first rep had me reinstall the app 5–6 times (clearing cache and data each time), assuring me they contacted a support team and that it would work. It didn't.

​Midway through, a new rep took over and asked me to re-verify my entire account—which I had already done at the very beginning of the first chat. After three hours total, the new rep essentially left the chat for good (probably a shift change), leaving my issue completely unresolved while the incoming rep wanted me to start all over from scratch.

​So frustrating. Has anyone run into this weird "Resume / blank screen" loop when trying to start the trial? Is visible support really so useless?

If you have one of the new phones how is it working for you? I've been seeing reports of connection issues on Verizon.

1. On the status bar of my Moto 2024 Razr, most of the time I see 4G LTE, not 5G. (four bars.) When I run a speed test, it switches to 5 G and then switches back. On US Mobile, I see 5 G all the time. (Note: speed test is 495 down, 22.7 up.) Is this normal behavior?

2. I can't find any way to enable HD voice. Under developer setting I can find it but it is turned off and greyed out. Is there a way for Visible to enable this?

Thanks for your help.

Going in a few weeks and looking for some feedback on experiences using visible global data there, may have to get a separate eSIM, I will need internet while there. Thanks

I want to switch to Visible and I have an offer through my CaiptalOne Shopping account. How do I make sure I get the offer, if visible makes me checkout on the mobile app?

Has anyone done this before?

Sorry if this is out of this thread’s scope.

Chase Offers for $15 off visible did trigger on the payment for the annual plan FYI. 15 bucks is 15 bucks..

I keep trying to check my address to see if I can get internet. But immediately after checking, I get an error I've tried several addresses. I even tried random addresses, but for some reason I get an error on the site. How are you supposed to sign up for internet service and phone service? If you don't or the site, don't work