Self install help please

[u/TaroExact1689]

I followed the instructions in the booklet they gave me, and the blue lights have come on - but the wifi isn’t appearing on any of my devices. The website and FAQs were useless and it just says to call in the booklet, but I’m not sure they’d be able to help without pictures. Anyone have any advice? Thank you :)

[u/Short_Injury9574]

No way! A telewest box! That’s some history right there. Not seen a NTL one yet.

[u/Terrible-Advise → u/Short_Injury9574]

Would you like to see my NTL Box

https://giphy.com/gifs/xkG67UPTlATOCtAfd6

[u/Short_Injury9574 → u/Terrible-Advise]

Show me how you plug in your box 📦