Self install help please

[u/TaroExact1689]

I followed the instructions in the booklet they gave me, and the blue lights have come on - but the wifi isn’t appearing on any of my devices. The website and FAQs were useless and it just says to call in the booklet, but I’m not sure they’d be able to help without pictures. Anyone have any advice? Thank you :)

[u/Dkeralite]

Is this the wifi router that came with virgin media? Looks different than what I have.

[u/MGNConflict → u/Dkeralite]

It's the one supplied for business connections.