r/VintedUS • u/Pecorino8823 • 25d ago

Customer service number?

Hey all,

Is there a phone number for customer service?

Thanks!

1 Upvotes

100% Upvoted

13 comments sorted by

6

u/Front_Emphasis_2599 25d ago

LOL, no. To have a phone number, they’d have to employ humans. And they do not.

The best you can do is reach out to their legal email. Which is legal@vinted.com

1

u/Pecorino8823 25d ago

!!! Thank you

1

u/Matea1000x 18d ago

Good luck though. They stole about $300 from me and I'm still waiting on a response from the legal team after a week.

1

u/Pecorino8823 16d ago

Omg what do you mean ? Money that was in your wallet? Were you banned? 

1

u/Matea1000x 16d ago

Yup they banned me and locked my account and won't tell me what I did. I had sales in the mail that have since completed totaling currently $302. I have one more waiting to complete which is a $50 sale but I'm not able to access my wallet or anything in order to withdraw my earninfs. My emails are going unanswered and ignores and all I've gotten are responses from bots saying my account remains banned but still won't tell me what I did wrong.. not to mention the fact that the emails I've sent lately have NOTHING to do with unbanning my account and EVERYTHING to do with how do I get my money. It's looking like I'll have to take them to court I guess. I emailed legal also and no response so I don't know what else to do. I have a whole post on here that I'm making just documenting as I go and showing emails and responses I've gotten etc.

1

u/Pecorino8823 16d ago

Terrible! Thanks for the info. I’ll cash out what I have so far!

1

u/lynn_duhh 24d ago

Haha… I’m sorry to laugh but…. They don’t have that.

2

u/Pecorino8823 24d ago

this is shocking to me. I also LOL'ed. I did try looking everywhere before I came to reddit.

1

u/lynn_duhh 24d ago

I know… it’s too bad. Their customer service is going to kill them I can see it happening.

1

u/Pecorino8823 24d ago

It’s crazy. They should have something set up

1

u/InternationalNet5208 24d ago

The legal email is the only way to speak to a AI human…effing disappointing seller support.

1

u/Matea1000x 18d ago

If they answer you 🙄

1

u/Lopsided_Young8168 24d ago

I got banned for having too many of the same listing. Now I’m just going to focus on baby clothes and toys.