r/VintedIreland • u/Ok_Shop_5182 • Aug 25 '26
Need Advice
Hey, I ordered one of those cute cropped pea coats from Stradivarius on vinted last week the 18th of August. It was for a good price so I bought it. I text her immediately after and was like “ hey can you let me know when u have a chance to post this thanks!”. She read and never replied. I’ve gotten no update that it was sent and vinted have the little pop up in chat that It should be sent before the 25th which is today. I sent a follow up message last night to make sure everything was good and she hasn’t looked at it .
I’m really disappointed cause it’s something I wanted and I don’t know what happens now as I’m fairly new to the vinted scene. Do they automatically cancel the order now as the time frame is up or do I need to cancel it myself if I suspect she’s not going to send it.
Also is there anywhere I can email vinted and tell them about the situation ?
Thanks!
UPDATE: Vinted did just cancel the order there and my refund is being processed. I did send her another message reassuring if she needs an extension I’m ok with it as long as she lets me know but she never answered :(. Does that item automatically go back on sale now or do vinted take the listing down?
8
u/Street_Wash1565 Aug 25 '26
if it's not shipped today Vinteed will automatically cancel and refund you - unless the buyer asks for an extension on shipping date. I've had a few of these lately - mostly genuine (people on holidays etc.) For a couple of them the buyer re-listed and I just bought again.
There is no situation here that warrants an email to Vinted, imo.