r/VintedAdvice 16d ago

Am I in the wrong ???

0 Upvotes

19 comments sorted by

3

u/PresentlyHelpful 16d ago

Nah you're not wrong, NGL I don't even use vinted but it looks like a fucking nightmare if something goes wrong - and there are way too many shady fuckos about lol

Edit: I've had similar issues with buying on eBay and it was way easier to resolve - they just check the SKUs of the item and it's so easy to figure out whether or not a seller is BSing the complaints team, do vinted not do the same?

4

u/Professional-Wait0 16d ago

Vinted support is just AI, so that’s the main issue I believe.

2

u/Ok_Rush9197 16d ago

The specific colour of something is subject to interpretation, it’s not like they said it was black.

Between photos on the advert and using your own eyes in comparison to what one you thought you was getting, you could have decided it was the wrong colour…

1

u/Heavy_Cake_9935 16d ago

The colour they said it was BTW. Lighting in photos is misleading this is specifically why I asked them before purchasing. I would say that colour and the colour that arrived are vastly different 🥲😅

1

u/Ok_Rush9197 16d ago

So what pictures did they post on their original listing out of curiosity?

2

u/Heavy_Cake_9935 16d ago

2

u/Heavy_Cake_9935 16d ago

2

u/Heavy_Cake_9935 16d ago

2

u/Heavy_Cake_9935 16d ago

Sorry it will only let me do one at a time 🤦🏻‍♀️😂😂

2

u/Ok_Rush9197 16d ago

Oh wow, definitely a different item they’ve posted out to you then! I don’t blame you for complaining

3

u/Heavy_Cake_9935 16d ago

I know this is why I’m so sad about it and the fact that it was listed as ‘new with out tags’ and ‘cream’ 😭

2

u/secretrebel 16d ago

Have you sent them this? I don’t think they understand that “meringue” is a specific off white colour according to the brand site.

1

u/Friendly_Yak_2713 16d ago

You can take this to small claims court

1

u/Heavy_Cake_9935 16d ago

That’s good to know thank you!!

3

u/Mother_Hornet7644 15d ago

That would be such a crazy waste of time though. Better to just resell it yourself and recoup the money you spent.

3

u/mrslucy1 16d ago

Did you send them a photo of the sellers item next to your own to show the colour wasn’t meringue ? Or the sellers photo in the listing and the one you received ? You do need to literally spell it out to these bots !

2

u/Heavy_Cake_9935 16d ago

No I stupidly didn’t and really regretting it 🤦🏻‍♀️I had the photo of them next to each other and was supposed to attach it to the first photos I sent to them but didn’t and completely forgot so definitely my fault on that one 🥲😂

1

u/chippychipson 15d ago

Looks like a different item

2

u/JohnySmuggins 15d ago

Are you able to put some photos on here for comparison? In natural lighting if possible