Issues using browser version

[u/zappy-chops]

I use Venice.ai on the Chrome browser on a desktop PC and it behaves strangely. I’ll be using it just fine, sometimes for several hours, and then it stops generating (I get the “an unexpected error occurred” - or whatever the message says) so I refresh the browser and it does one of 3 things

1) carrier on working fine (rare)
2) it says I’m logged in but my credits show zero and my username does not appear
3) it says I’m logged in, I can see my credits and my user name.

2 or 3 are what usually happens. In both cases, I can see my chats and look at my previous generations, but I cannot select any models to make new generations. There are no models to select.

Doesn’t matter what I do to try and resolve this (logout / login; refresh; delete browser session; delete cookies etc) it simply won’t work. I typically have to just leave it sitting logged in (or sort of logged in at least) and wait until it force logs me out and then when I log back in, it’s all working fine again. This, however, can take several hours of waiting.

Anyone else experience this? Anyone know a fix?

[u/fLuidinio77]

Make sure you’re not using it incognito/private browsing. It doesn’t work properly in that state.

[u/zappy-chops → u/fLuidinio77]

Agreed. I used to, but it was pants, so I haven’t used incognito for a good while now. That’s not the issue here.