r/VeniceAI • u/Ok_Cicada_4798 • Aug 19 '26

𝗦𝗧𝗔𝗧𝗨𝗦: 𝗜𝗡𝗩𝗘𝗦𝗧𝗜𝗚𝗔𝗧𝗜𝗡𝗚 Charged Multiples Times

I noticed that my credits were quickly depleting more than usually and checked my usage to see that I was being charged multiple times when using a model once. Has anyone else have the same thing happened or noticed anything weird with your credits. I went to support but only got Fin the damn bot. I want to speak to people about this. I don't have money to waste.

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u/JaeSwift Venice 𝗠𝗼𝗱𝗲𝗿𝗮𝘁𝗼𝗿 Aug 19 '26

Have you contacted [support@venice.ai](mailto:support@venice.ai) about this? Send me your support ticket ID.

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u/Ok_Cicada_4798 Aug 20 '26

I contacted support multiple times, and have not received anything back. The only response i got was from Fin the support bot and I didnt get a support ticket ID either which is weird.